How to manage alerts and alert plans (Notification templates) (4371616)

Alerts allow those responsible for the security of your environment to receive detailed information about vital changes and activities as they occur. The associated notification templates allow you to configure who will receive the alerts so that they can take the appropriate action to address the outlined risks to your environment.

Before managing alerts in On Demand Audit, you have to be familiar with the On Demand Notification templates feature. Previously known as "Alert Plan", Notification templates are managed through On Demand global settings. Select Settings | Notification to manage notification templates. For more information about this feature see the Notifications section in the On Demand Global Settings User Guide:

https://support.quest.com/technical-documents/on-demand-global-settings/current/user-guide/23#TOPIC-1937322

NOTE:

• You can select to assign any number of notification templates to an alert.
• When you create or modify a notification template, you have the option of selecting whether it will be private or shared.
• When enabling or editing an alert for a private search, only private notification templates can be used or created.
• When enabling or editing an alert for a shared search, only shared notification templates can be used or created.
• A notification template cannot be removed until all alerts linked to it are removed or reassigned.

To create an alert and associate it with an existing notification template

1. Under the Searches tab, select the search.
2. Click Alert.
3. Select an existing notification template, and click Save.
4. Select View Template to review and manage the notification template settings.

To create an alert and associate it with a new notification template

1. Under the Searches tab, select the search.
2. Click Alert.
3. Select Create new shared notification template, enter a name for it, and click Save.
4. Click Edit to specify or modify the notification template recipients as needed.
5. Enter the required email addresses and click Add Recipients as needed.
6. From the Selected Recipents list select to Remove and Send Test Email as needed.
7. Click Save.

To edit an alert

1. Under the Alerts tab, select the required alert.
2. Click Edit Alert to add and remove the notification template associated with the alert as required.
3. Click Save.
4. Select View Template to review and manage the notification template settings.

To remove an alert

1. Under the Alerts tab, select Alerts.
2. Select the required alert, and click the X icon to delete it.
3. Click OK to confirm the deletion.