SmartDisk crashing and going offline in netvault
After restarting the SmartDisk services SmartDisk can appear online but shows spaced used as 0KB and deduplication ratio as infinity: 1
SmartDisk dump shows failure when deleting segments in the store during expiration of backups or during Garbage collection as seen below in stracestorageservice trace extract.
We also see file system error in the Linux messages file found in dump folder \var\log. This points to the SmartDisk store having FileSystem problem.
from smartdisk-trace-diagnostics\var\log\messages file
Mar 9 08:29:54 SmartDisk kernel: EXT4-fs error (device dm-7): ext4_journal_check_start:56: Detected aborted journal
Mar 9 08:29:54 SmartDisk kernel: EXT4-fs error (device dm-7): ext4_journal_check_start:56: Detected aborted journal
Mar 9 08:29:54 SmartDisk kernel: EXT4-fs (dm-7): Remounting filesystem read-only
From stracestorageservice trace
0 LIBERROR ??? 2 171446982223 dom="libdedupe", func="libdedupe_delete_cookie", line=3315, err=18, desc="error calling LibSwitchGCBlock(): subsystem not initialised"
0 LIBERROR ??? 3 171446982234 ErrorStack stop
0 DISKIO ??? 29 171446982256 Failed to delete '/NVBU/server/TEL-NETVAULT-01/segments/fa82887435c57ec04f951b23a1ff010043000000' from storage
from superserver trace
0 RASCONTR ??? 238 170740526644 RemoveItemsContext timeout has expired
0 RASCONTR ??? 238 171003796553 RemoveItemsContext timeout has expired
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