ControlPoint Application Administrators must ensure that the ControlPoint Service Account has Full Control access rights to the Web application(s) if:
·a new Web application is added to a farm
·a new content database has been added to a Web application, or
·the permissions for the ControlPoint Service Account have been changed in or deleted from the Web application's policy.
If an account other than the ControlPoint Service Account is used as the Application Pool account, the following text will display beside the Web application icon in the left navigation pane: "(ControlPoint does not have access to this Web app. Access must be granted via the ControlPoint Configuration Wizard.)"
If a content database has been added and access rights have not been granted, site collections beneath the text "Inaccessible" will display.
You can grant access rights to Web applications and content databases from the server on which ControlPoint is installed.
To grant access to additional Web application(s) or Content Database(s):
1.Log into the server where ControlPoint is installed as the ControlPoint installation account.
NOTE: As a sysadmin, the ControlPoint installation account has the permissions required to grant access rights.
2.Launch the ControlPoint Configuration Wizard.
After the ControlPoint Components check has completed, click [Continue].
The Configuration Wizard Welcome dialog displays.
3.Click Grant Access to New Web Apps and Content Databases.
Once access has been successfully granted, a confirmation pop-up displays.
NOTE: If no new Web applications or content databases have been added, the pop-up will display the message All Web apps and content databases are already configured for ControlPoint.