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Título
When applying license key on new install of InTrust get the error an unspecified error has occurred. -
Descripción
When applying license key on new install of InTrust get the error an unspecified error has occurred. -
Causa
InTrust Limited AD key issued for 11.x which is incorrect InTrust Limited AD key needs to be 9.x -
Resolución
Open the .asc file (license key) in notepad to confirm what type of license it is and version.
If it is InTrustLimitedAD and states version 11.x this is an incorrect key.
Contact licensing to have them issue an InTrustLimitedAD license key for 9.xNote: In order for this key to work you need to install the Change Auditor knowledge pack.