Article ID: 4243
Last updated: 18 Jun, 2015
Description: Upgrade Web Portal from 9.6 to 9.6.1, launch Web Portal the screenshot shows blank. The login screen does not showing up. Solution: This is because your IE is 8.0 version. Web Portal 9.6.1 is no longer compatible with IE 8, either upgrade to IE 11 (by detault Web Potal launches on IE), or copy the URL of http://localhost:11680/MM/ to Google Chrome or Mozilla Firefox, both browsers are able to launch Web Potal 9.6.1 login screen. |