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User Guide > More resources

To sign up for a trial or purchase a subscription, go to https://www.quest.com/on-demand. ... Technical support is available to Quest customers with a valid maintenance contract and customers who have trial versions.

Last Updated On: 2/25/2025
Product(s): On Demand Migration, On Demand Audit, On Demand Recovery, Security...
Technical Documentation
User Guide > Adding tenants

When you add a tenant, you must have Microsoft Entra ID Global Administrator credentials in Microsoft Entra ID since part of the process of adding a tenant is done in the Microsoft Azure portal. ... The Microsoft Entra ID Global Administrator role is the top level administrator role and has access to all features.

Last Updated On: 2/25/2025
Product(s): On Demand Migration, On Demand Audit, On Demand Recovery, Security...
Technical Documentation
User Guide > Module product support pages

Each On Demand module has a dedicated support page with "getting started", troubleshooting, and other useful information.

Last Updated On: 2/25/2025
Product(s): On Demand Migration, On Demand Audit, On Demand Recovery, Security...
Technical Documentation
User Guide > Creating a custom role

You can create roles with a custom set of permissions. ... Default roles cannot be edited. ... You must create a custom role to enable editing. ... To create a role ... NOTE: You can define a role based on an existing role.

Last Updated On: 2/25/2025
Product(s): On Demand Migration, On Demand Audit, On Demand Recovery, Security...
Technical Documentation
User Guide > Restricting access to organizations

By default, users from all domains have access to organization. ... If required, you can restrict access to only users from authorized domains. ... To add authorized domains: ... 2 ... In the top menu bar, on the right side, click on your user email address, and select your organization under the Organization Name.

Last Updated On: 2/25/2025
Product(s): On Demand Migration, On Demand Audit, On Demand Recovery, Security...
Technical Documentation
User Guide > Deleting a custom role

You cannot delete a default role. ... Before deleting a role, you must remove all users from the role and either assign them a new role or remove them from the organization. ... You are returned to the Roles page.

Last Updated On: 2/25/2025
Product(s): On Demand Migration, On Demand Audit, On Demand Recovery, Security...
Technical Documentation
User Guide > Access Control

Once you have created an organization, you can add additional users and determine what tasks each user can perform. ... To perform these activities, select Settings | Access Control in the left navigation bar.

Last Updated On: 2/25/2025
Product(s): On Demand Migration, On Demand Audit, On Demand Recovery, Security...
Technical Documentation
User Guide > Signing up for On Demand

SaaS is a software licensing and delivery model in which application software is licensed on a subscription basis. ... The On Demand software is hosted in the cloud by Quest Software and made available to users through the internet.

Last Updated On: 2/25/2025
Product(s): On Demand Migration, On Demand Audit, On Demand Recovery, Security...
Technical Documentation
User Guide > GCC and GCC High tenants

GCC or a GCC High tenants are available only for deployments in the U.S. region. ... Microsoft 365 GCC tenants are typically used by US public sector organizations and the contractor organizations that service them.

Last Updated On: 2/25/2025
Product(s): On Demand Migration, On Demand Audit, On Demand Recovery, Security...
Technical Documentation
User Guide > Organizations

On Demand administration is based on organizations. ... When a user signs up for On Demand, an organization is created. ... For information about how to add users to an organization, see Adding a user and assigning a role.

Last Updated On: 2/25/2025
Product(s): On Demand Migration, On Demand Audit, On Demand Recovery, Security...
Technical Documentation
User Guide > Editing a custom role

Note that you cannot edit a default role. ... You can duplicate a default role and edit it to create a custom role. ... To edit a role ... Name ... Description ... Role Permissions. ... Some role permissions are partitioned into services.

Last Updated On: 2/25/2025
Product(s): On Demand Migration, On Demand Audit, On Demand Recovery, Security...
Technical Documentation
User Guide > Removing an agent

There are two stages in removing an agent: ... To remove an agent ... At this point, the agent will be disconnected from On Demand cloud services. ... The agent is no longer linked to any On Demand domains and cannot perform any configured allowed actions.

Last Updated On: 2/25/2025
Product(s): On Demand Migration, On Demand Audit, On Demand Recovery, Security...
Technical Documentation
User Guide > On-premises agent system configuration requirements

LDAP (TCP 389) connectivity to all domain controllers in the local domain. ... SMB TCP port 445 open on the domain controllers. ... The agent uses: ... The Windows (Internet Explorer) Proxy Server settings applied to the service account or computer where it is installed.

Last Updated On: 2/25/2025
Product(s): On Demand Migration, On Demand Audit, On Demand Recovery, Security...
Technical Documentation
User Guide > Side navigation panel

Click to return to the Home dashboard. ... Opens the Tenants page where you can add Azure tenants and on-premises domains (using agents) to On Demand. ... Recover ... Provides information on all available Recovery modules and provides a link to the Quest product page for the module.

Last Updated On: 2/25/2025
Product(s): On Demand Migration, On Demand Audit, On Demand Recovery, Security...
Technical Documentation
User Guide > Prerequisite for Self Service License Reporting access

For the License Management module, to use Self Server License Reporting, you must grant additional permissions over the Base permissions. ... Sometimes, when you grant consent for Self Service License Reporting, you might see an error that indicates that the app requires access to a service that your organization has not subscribed to or enabled.

Last Updated On: 2/25/2025
Product(s): On Demand Migration, On Demand Audit, On Demand Recovery, Security...
Technical Documentation
User Guide > Masthead drop-down menu

Clicking anywhere on your user ID opens the drop-down menu to perform the following tasks: ... View your current Region Name and Organization Name. ... Configure your user settings by clicking My Account.

Last Updated On: 2/25/2025
Product(s): On Demand Migration, On Demand Audit, On Demand Recovery, Security...
Technical Documentation
User Guide > Granting and regranting admin consent

You must grant specific admin consents for each On Demand tenant. ... For example, if you grant access for MyCompany tenant in organization A, and add the MyCompany tenant to organization B, you must grant consent for organization B. In some situations, you might have to regrant consent for an application used by your tenant.

Last Updated On: 2/25/2025
Product(s): On Demand Migration, On Demand Audit, On Demand Recovery, Security...
Technical Documentation
User Guide > On-premises agent endpoint requirements

The agent must be able to access the following endpoints associated with the region where your On Demand organization resides.

Last Updated On: 2/25/2025
Product(s): On Demand Migration, On Demand Audit, On Demand Recovery, Security...
Technical Documentation
User Guide > Activity trail

An activity trail is a set of records that provide documentary evidence of the sequence of activities that have affected a specific operation, procedure, or event at any time. ... The recorded information includes date and time, actor, a description and customized fields of the event.

Last Updated On: 2/25/2025
Product(s): On Demand Migration, On Demand Audit, On Demand Recovery, Security...
Technical Documentation
User Guide > Assigning a role to a user

When a user is added to a role, the user receives an email informing them of the action. ... To add a user to a role ... 2 ... In the Roles list, click on the Action menu for a role and select Assign Users.

Last Updated On: 2/25/2025
Product(s): On Demand Migration, On Demand Audit, On Demand Recovery, Security...
Technical Documentation
User Guide > Changing Owner When Moving from Trial to Paid Subscription

The user that signed up for a trial subscription is automatically an administrator for the organization. ... If a different user email address is used for purchasing a paid subscription, this user address must be added to the Subscription Owners list before the subscription status displays as Paid.

Last Updated On: 2/25/2025
Product(s): On Demand Migration, On Demand Audit, On Demand Recovery, Security...
Technical Documentation
User Guide > On Demand Home page

The Home page contains the following components. ... The masthead displays your current user ID and provides information about your organization. ... The side navigation panel is always available as you move through the On Demand site.

Last Updated On: 2/25/2025
Product(s): On Demand Migration, On Demand Audit, On Demand Recovery, Security...
Technical Documentation
User Guide > Documentation roadmap

On Demand global settings refers to management tools and configuration settings that apply to all On Demand ... modules. ... This includes tenant management tasks and downloading activity trail logs.

Last Updated On: 2/25/2025
Product(s): On Demand Migration, On Demand Audit, On Demand Recovery, Security...
Technical Documentation
User Guide > Stage 1: Your subscription expires in X days

Thirty days prior to expiry, the On Demand organization administrator receives an email notification. ... From this time on, the module tile on the On Demand home page displays the number of days before the subscription expires.

Last Updated On: 2/25/2025
Product(s): On Demand Migration, On Demand Audit, On Demand Recovery, Security...
Technical Documentation
User Guide > Overview of On Demand

On Demand is a cloud-based management platform that provides access to multiple Quest Software tools for Microsoft product management through a unified interface. ... Cloud-based is a term that refers to applications, services, or resources that are made available to users on demand through the Internet.

Last Updated On: 2/25/2025
Product(s): On Demand Migration, On Demand Audit, On Demand Recovery, Security...
Technical Documentation
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