After applying a Microsoft IE 11 update (KB4012204), the Remote Control connection screen hangs on loading and the following message is displayed: To increase your connection speed, click the color depth button... and only about 3 inches of the screen is displayed.
The IE 11 version with the issue is the one below:
You need to be signed in and under a current maintenance contract to view premium knowledge articles.
© ALL RIGHTS RESERVED. Feedback Terms of Use Privacy Cookie Preference Center