vRanger catalogs the filesystem after the backup process completes, reading the information from the backup file. If the repository server performs deduplication, the vRanger backup file (var file) may have already been or in the process of being deduped. In order for catalog information to enumerated by vRanger from the var file, the deduped var file needs to be hydrated first.
The change in the config file will force vRanger to read the vmdk instead of the var file. It is a global change and will affect how vRanger performs cataloging on all VM backups
1. Open File Explorer
2. Go to the vRanger installation directory (default: C:\Program Files\Quest\vRanger)
3. Using Notepad, open the file Vizioncore.vRanger.Service.exe.CONFIG
4. Find the following entry: <add key="CatalogSavepoints" value="true"/>
5. Change "true" to "false"
6. Save the file
7. Restart the Quest vRanger service