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DR Series Software 3.2.0.2 - Administrator Guide

Introduction to the DR Series System Documentation Understanding the DR Series System Setting Up the DR Series System Hardware Configuring the DR Series System Settings Managing DR Series Storage Operations Monitoring the DR Series System Using Global View Using the DR Series System Support Options Configuring and Using Rapid NFS and Rapid CIFS Configuring and Using Rapid Data Access with Dell NetVault Backup and with Dell vRanger Configuring and Using RDA with OST
Understanding RDA with OST Guidelines Terminology Supported RDA with OST Software and Components Best Practices: RDA with OST and the DR Series System Setting Client-Side Optimization Configuring an LSU Installing the RDA with OST Plug-In Configuring DR Series System Information Using NetBackup Backing Up Data From a DR Series System (NetBackup) Using Backup Exec With a DR Series System (Windows) Understanding the OST CLI Commands Understanding RDA with OST Plug-In Diagnostic Logs Collecting Diagnostics Using a Linux Utility Guidelines for Gathering Media Server Information
Configuring and Using VTL Configuring and Using Encryption at Rest Troubleshooting and Maintenance Supported Ports in a DR Series System Getting Help

Deleting a Diagnostics Log File

Deleting a Diagnostics Log File

To delete an existing diagnostics log file from the Diagnostics summary table on the Diagnostics page, complete the following:

Select Support > Diagnostics.
The Diagnostics page is displayed.
2.
Click Select to select the diagnostics file you want to delete, and click Delete.
The Delete Confirmation dialog is displayed.
3.
Click OK to delete the selected diagnostics log file (or click Cancel to display the Diagnostics page).
The Log file was removed successfully dialog is displayed when successful.
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DR Series System Software Upgrade

DR Series System Software Upgrade

When you initiate a DR Series system software upgrade, the navigation panel displays only the Support page and the Software Upgrade options.

The administrator that initiated the software upgrade (considered the initiator administrator) will see a System Information pane that displays an alert that reads IMPORTANT: Please do not navigate out of this screen until the upgrade is finished, and displays the upgrade status as Upgrade in Progress... Please wait.... The Current Version and Upgrade History versions of the DR Series system software are listed in the Software Info pane.

All other administrators that may be logged into DR Series system (with the exception of the initiator administrator who started the software upgrade), will only see a dialog that displays Status: The system is being upgraded. Wait for it to become operational.

There are only three possible outcomes during a DR Series system software upgrade operation:

The upgrade operation completed successfully—no reboot is required.
•
The upgrade operation completed successfully—but a reboot is required (click Reboot in the Software Upgrade page).
•
The upgrade operation failed.
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Software Upgrade Page and Options

Software Upgrade Page and Options

Upgrading the DR Series System Software

Use the Software Upgrade page to verify the current installed version of the DR Series system software in the Software Information pane, or to apply updates to the system. There are two methods you can use to display the Software Upgrade page:

•
Using the Support page, click Software Upgrade.
•
Using the navigation panel, select Support > Software Upgrade.

Both methods display the Software Upgrade page where you can verify the current installed version, check the upgrade history of previously installed software versions, verify the iDRAC IP address (if one is in use), start the upgrade process, or reboot the DR Series system using the options on this page.

 
NOTE: During the DR Series system software upgrade, the upgrade status "starting" remains displayed during almost the entire duration of the software upgrade process. It is not until the DR Series system upgrade status changes to "almost done" that the system upgrade process has fully completed.
 
 
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Verifying the Current Software Version

Verifying the Current Software Version

To verify the currently installed version of the DR Series system software, complete the following:

NOTE: You can verify the version of the installed DR Series system software in the Dashboard page (in the System Information pane), the Support page (in the Support Information pane), and the Software Upgrade page (in the Software Information pane).
NOTE: The following procedure documents the process from the Software Upgrade page.
1.
In the navigation panel, select Support and click Software Upgrade (or select Support→ Software Upgrade).
The Software Upgrade page is displayed.
2.
Verify the currently installed DR Series system software version listed as Current Version in the Software Information pane (all previously installed versions are listed under Upgrade History, showing the version number and timestamp when installed).
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