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NetVault Plug-in for SQL Server 11.0 - User Guide

Introducing Dell™ NetVault™ Backup Plug-in for SQL Server® Planning your SQL Server deployment Installing and removing the plug-in Configuring the plug-in Backing up data
Defining a backup strategy Reviewing the compression features Performing Online VDI backups Performing VSS backups in SQL Server® Example of creating a full VDI backup of an AlwaysOn Availability Group
Restoring data Troubleshooting

Troubleshooting

This section describes some common errors and their solutions. If an error occurs that is not described in this table, obtain the SQL Server® error number from the NetVault Backup Logs, and then see the relevant SQL Server documentation for the resolution.
Open the Manage Devices page, select the backup media, and click Scan. NetVault Backup stores index information for backup jobs in two locations: in the NetVault Database and on the media targeted by the backup. Performing this scan adds the index information to the NetVault Database. To verify that the information was added, open the Manage Job Definitions page, and locate the specific job. If you can run the job now, the scan process has corrected the problem.
Use SQL Server Configuration Manager to verify that services are running.
Verify that you set up valid credentials for the All Instances node located under the applicable Virtual Client in the selection tree. For more information, see Configuring the plug-in.
Use SQL Server Configuration Manager to verify that services are running.
If you must open the All Instances node to configure login credentials for specific instances or AlwaysOn Availability Groups, but the NetVault Backup timeout setting is preventing the All Instances node from opening, use the Physical Client Long Timeout option to change the timeout value for the node. For more information, see the topic on configuring the timeout period in the Dell NetVault Backup Administrator’s Guide.
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