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The plug-in creates a snapshot named “BKB_SNAP” on the virtual machine. |
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If the Working Directory contains the mount folder for the virtual machine, remove it. |
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If you were using an advanced transport mode, such as san or hotadd, navigate to the <system_drive>/windows/temp/vmware-system directory. If this directory contains any subdirectory named <VM_UUID>-<VMmoref>, delete it. Here <VM_UUID> is the UUID of the mounted virtual machine and VM_moref is an internal reference that the ESX or vCenter Server uses to see the virtual machine. To delete this folder, you may be required to set necessary permissions for the folder. |
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If you were using the hotadd transport mode, remove any disks of the target virtual machine (the virtual machine mounted for a backup) that were hotadded to the NetVault Backup Client Virtual Machine (the virtual machine where the Plug‑in for VMware is running). You can remove the disks from the vSphere Client for the virtual machine where the plug-in or NetVault Backup Client is running. |
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Go to the Snapshot Manager in vSphere Client, and remove the snapshot named BKB_SNAP, if it still exists. Wait for a few minutes (approximately 2 to 3 minutes) to allow any memory cache to be cleared before performing this step. |
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After removing the snapshot BKB_SNAP, VMware recommends that you create and delete a snapshot. You can create and delete snapshots from the Snapshot Manager window in vSphere Client. The server tries to consolidate the redo logs during this operation, and therefore, it may take a few minutes to complete. Delete the Consolidate Helper snapshot, if it exists. |
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Recover a full virtual machine or specific virtual disks: You can use image-level backups to recover a full virtual machine to a previous known state or to restore one or more virtual disks for a virtual machine. This method is useful when there is data loss due to hardware failure, data corruption, or accidental deletion of virtual machine disk files. The virtual machine can be restored to the same or an alternate ESX Server Host. |
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Restore individual files and directories: You can use image-level backups to restore individual files and folders. This method is useful when there is data loss due to user errors, data corruption, or accidental deletion of files. The individual files and directories can be restored to a specified directory on the NetVault Backup Client. |
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Windows: NTFS |
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Linux and UNIX: EXT2, EXT3, EXT4 |
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Restore virtual machine disk and configuration files: You can use the image-level backups to restore the virtual machine disk and configuration files to a specified directory on the NetVault Backup Client. With these restored files, you can then recover a virtual machine with the same or modified settings using Virtual Infrastructure Client or any other utility that allows you to create a virtual machine using existing .vmdk files. |
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