ControlPoint 8.9 - Administration Guide

Changing SCM Services Configuration and Settings

You can change the following SCM Services Configuration and Settings from the SCM Services Setup application.

IMPORTANT: After making any changes, remember to click [OK] to save them.

General Options

For Analysis Service Settings, Upload Service Settings, and Results Service Settings, you can adjust the number of threads used, the time delay between threads (in seconds) and the intervals (in seconds) at which each thread "wakes up" to check for files to be uploaded to and results to be downloaded from Sensitive Content Manager.

NOTE:  The default values for these settings should be acceptable for most Sensitive Content Manager analysis jobs.  However, you may want to adjust them if, for example, you are processing an exceptionally large number of large files and have sufficient system resources to handle multiple (up to four) threads.  Be aware, however, that if you increase the number of threads and decrease the delay and/or thread interval, you may significantly increase the size of the log file(s).

Trace Settings

You can use the Trace Settings drop-downs to change the level of logging for components of each SCM Service.

Monitoring the Status of ControlPoint Interactions with SCM

You can monitor the progress of active file scans via the SCM Services Setup - Monitor tab.  You can also choose to Auto Refresh the monitor at a rate of anywhere from 1 to 5 seconds.

When all active jobs have been processed, Files Processing Statistics are reset to 0.

Viewing SCM Job Detail

You can view the details of ControlPoint SCM Upload Service and Results Service activity in the applicable log file, located in the folder where SCM Service files reside (by default, C:\Program Files\Metalogix\ControlPoint\ControlPointFeatures\Services\ContentAnalysis).  

At a minimum, a new log is created each week, and the file name is in the format {Service Name}{WeekOfTheYear}{MMMyyyy}.log.  For example, CPCAUploadService11Mar2022.log.  Once a log file exceeds 10KB, however, a new log is created with both a date and time stamp.

The level of detail recorded in the log depends on the SCM Trace Switch values.  The size of the log file is also influenced by General Options.

Setting Sensitive Content Manager EndPoints and Managing Scanning Preferences

ControlPoint Application Administrators use the ControlPoint Sensitive Content Manager Configuration dialog to set EndPoints to point to the server(s) on which Sensitive Content Manager is configured.  Members of the Compliance Administrators group can also test the availability of each EndPoint and change default preferences for scanning content.

NOTE:  ControlPoint Application Administrators can also configure EndPoints individually and update other configuration settings via ControlPoint Configuration Settings - Compliance settings.

To launch the ControlPoint Sensitive Content Manager Configuration dialog:

From the left navigation Manage tab, choose Compliance > Sensitive Content Configuration Maintenance.

Setting EndPoints

The Value of each Sensitive Content Manager EndPoint must be set to point to the server(s) on which Sensitive Content Manager is configured your environment.  Use the information in the following table for guidance.

* If you have upgraded from a pre-8.0 version of ControlPoint, default values that end with the text "onmetalogix.com" must be overwritten.

When you have finished setting EndPoints, click [Update].

Testing Availability of EndPoints, File Upload, and Results

From the EndPoint Testing tab, you can test the availability of each endpoint that you set, as well as whether files can be uploaded to/received from Sensitive Content Manager.

If you click a [Test EndPoint] button and the status returns as Unavailable, make sure that the URL is correct and that the service is available on the Sensitive Content Manager server side.

If you click [Test File Upload], ControlPoint will send a sample file to Sensitive Content Manager, and will display a log of the action.  If you then click [Test File Results], ControlPoint will log the progress of the file's return.

Managing Scanning Preferences

ControlPoint can create columns called Scan Results and/or Terms Detected. Each time a scan is performed, the Severity Level is populated for the scanned item.

ControlPoint Application Administrators can allow this column to be created/populated by changing the value(s) of Automatically add Scan File Results column and update with severity level in SharePoint Lists and/or Automatically Add Terms Detected column and update with severity level in SharePoint Lists from false to true.

By default, ControlPoint Compliance Administrators have the options to Scan item for sensitive data when content is added and Scan item for sensitive data when content is updated or saved when creating ControlPoint Policies.  ControlPoint Application Administrators can, however, hide these options by changing the value of the ControlPoint Setting Allow use of ControlPoint Policies to automatically scan items added or updated in SharePoint lists from True to False.