You can view general information about your user profile, and edit some settings, when needed.
The User Profile dialog box allows every user to quickly change their password, review the devices and assets assigned to them, and any Service Desk Tickets that they created. Users with administrative-level permissions can also edit some additional parameters, such as their name, email, manager, and locale. They can also quickly go to the User Detail page to review additional information about their account, and to make any changes, as needed.
For more information about editing user accounts using the User Detail page, see the following topics:
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Log in to the appliance Administrator Console, https://appliance_hostname/admin, where appliance_hostname is the host name of your appliance. Or, if Show organization menu in admin header is enabled in the appliance General Settings, select an organization in the drop-down list in the top-right corner of the page next to the login information. |
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Log in to the appliance System Administration Console, https://appliance_hostname/system, where appliance_hostname is the host name of your appliance, or select System from the drop-down list in the top-right corner of the page. |
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Log in to the applianceUser Console, https://appliance_hostname/user, where appliance_hostname is the host name of your appliance, or select User Console from the drop-down list in the top-right corner of the page. |
3. |
The name the user types in the Login ID field on the login page. | ||||
The locale to use for the Administrator Console and User Console for the user. | ||||
The password the user types when logging in. If the Organization component is enabled on your appliance, or if you want to link multiple K-Series appliances, use caution when changing the password of the admin account. Admin account passwords for the System-level, for organizations, and for linked appliances must be the same if you want to switch among them using the drop-down list in the top-right corner. The drop-down list shows only those organizations and appliances whose admin account passwords are the same. | ||||
Indicates if the device is the primary device for the selected user. | ||||
4. |
Optional. To access the User Detail page, in the top-left corner, click View Full Profile, and continue reviewing and editing the user profile on that page. |
5. |
If you use external LDAP server authentication, the appliance accesses a directory service to authenticate users. This allows users to log in to the appliance Administrator Console, User Console, or System Administration Console using their domain username and password.
For information about adding user accounts to the appliance for local user authentication, see:
The account needs read-only access to the Search Base DN field on the LDAP server. The account does not need write access, because the appliance does not write to the LDAP server.
In addition, the account must have a password that never expires. Because the password never expires, make sure it is very secure. The user can change the password (that complies with the appropriate security requirements), however, the password must be updated on the appliance. You can give the account a username, such as KACE_Login, or you can attempt to connect to the LDAP server using an anonymous bind.
You can configure and test connections from the appliance to an external LDAP server.
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Log in to the appliance Administrator Console, https://appliance_hostname/admin. Or, if Show organization menu in admin header is enabled in the appliance General Settings, select an organization in the drop-down list in the top-right corner of the page next to the login information. |
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Log in to the appliance System Administration Console, https://appliance_hostname/system, or select System from the drop-down list in the top-right corner of the page. |
2. |
a. |
b. |
On the Control Panel, click User Authentication (Administrator Console only), or System User Authentication (System Administration Console only). |
3. |
If you want to disable the local admin account, and you are logged in as an administrative-level user through LDAP or SAML, select Disable Local Built-In Administrator (LDAP or SAML configuration required). |
4. |
Enable local authentication (the default). If local authentication is enabled, the password is authenticated against the existing entries in the local database at Settings > Users. | |
Enable external user authentication using an LDAP server or Active Directory server. If LDAP Authentication is enabled, the password is authenticated against the external LDAP server. For assistance with authentication, contact Quest Support at https://support.quest.com/contact-support. |
Modify the server definition. For information about the fields in this section, see Table 5. | |
6. |
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The LDAP port number, which is usually 389 (LDAP) or 636 (secure LDAP). | |||||||||||||
The criteria used to search for accounts. OU=end_users,DC=company,DC=com.
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The search filter. For example: (&(sAMAccountName=KBOX_USERNAME)(memberOf=CN=financial,DC=example,DC=com)) | |||||||||||||
LDAP Login:CN=service_account,CN=Users, If user name and password are not provided, the tree lookup is not performed. Each LDAP Label can connect to a different LDAP or Active Directory server. | |||||||||||||
The password of the account the appliance uses to log in to the LDAP server. | |||||||||||||
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8. |
a. |
b. |
c. |
In the Advanced Search: box, replace KBOX_USER with the username to test. The syntax is sAMAccountName=username. |
d. |
e. |
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