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NetVault 13.2 - Administration Guide

Introduction Getting started Configuring clients Managing catalog search Configuring storage devices
About storage devices SAN considerations Quest DR Series systems Quest QoreStor Object storage NetVault SmartDisk EMC Data Domain Systems Snapshot Array Manager Virtual Tape Libraries Virtual standalone drives Shared Virtual Tape Libraries Physical tape devices Storage tiers
Backing up data Managing policies Restoring data Managing NetVault dashboard Managing jobs Monitoring logs Managing storage devices
Monitoring device activity Managing disk-based storage devices in list view Managing disk-based storage devices in tree view Managing the Snapshot Array Manager Managing tape libraries in list view Managing tape libraries in tree view Managing tape drives in list view Managing tape drives in tree view Adding shared devices
Managing storage media Managing user and group accounts Monitoring events and configuring notifications Reporting in NetVault Working with client clusters Configuring default settings for NetVault
About configuring default settings Configuring encryption settings Configuring plug-in options Configuring default settings for post-scripts Configuring default settings for Verify Plug-in Configuring Deployment Manager Settings Configuring Job Manager settings Configuring Logging Daemon settings Configuring Media Manager settings Configuring Network Manager settings Configuring Process Manager settings Configuring RAS device settings Configuring Schedule Manager settings Configuring Web Service settings Configuring Auditor Daemon settings Configuring firewall settings Configuring general settings Configuring security settings Synchronizing NetVault Time Configuring default settings for global notification methods Configuring the reporting utility Configuring NetVault WebUI default settings Configuring NetVault to use a specific VSS provider Configuring default settings using Txtconfig
Diagnostic tracing Managing diagnostic data Using the deviceconfig utility NetVault processes Environment variables Network ports used by NetVault Troubleshooting
Common errors
NetVault Service fails to start on Windows NetVault Service fails to start after the machine is restarted NetVault Service starts, but stops immediately on Linux Login fails after any change in the server IP address Unexpected behavior of NetVault WebUI WebUI does not run in Compatibility View in Internet Explorer NetVault installer fails during push installation VSS-based backup fails Modifying TCP/IP socket buffer size on Windows Restores using Data Copy savesets fail on clients running NetVault 10.0.1 Restore fails on Itanium platforms if the index is larger than 2GB After upgrade, Data Copy and Consolidated backup job on Linux fails After upgrade, console error is displayed on WebUI pages Deployment task hangs on target Linux machine during push installation. Unable to add package store with hostname. Deployment task fails due to network configuration issues. Domain user is unable to login NetVault Server if the workstation attribute is set. Domain user is unable to login NetVault Server on Debian 9. Adding the target machine as a client fails, after successful push installation. Unable to install, uninstall or navigate catalog search page after manually uninstalling NetVault Client Host. Unable to install, uninstall catalog search on client after NetVault Server migration with the same or different server name External Azure AD user cannot add an external Azure AD user to NetVault Server Failed to verify target Windows machine from a Linux-based NetVault Server NetVault is unable to send reports as an email attachment in PDF format on RHEL 5.x platform Restore fails on NetVault Database backup When using RDA for backups, only four streams are used at once Unable to create large VTL on Linux Browsing a folder with a large number of files times out Push installation failed on Linux
Safe Mode in NetVault

Viewing saveset details

To view the details of a saveset:
1
In the Navigation pane, click Explore Storage.
2
If the saveset is stored in a disk-based storage device, click Explore Disk Storage. In the repository table, select the device, and click Explore Repository.
3
If the saveset is stored in a physical or virtual tape, click Explore Tape Storage. In the list of media items, select the tape, and click Explore Media.
4
In the saveset list, select the target saveset, and click Examine Saveset.
5
On the Saveset Information page, you can view the following details:
•
Job: Job ID number and instance ID number
•
Title: Job name
•
Tag: Tag assigned to the saveset
•
Server: Name of the NetVault Server
•
Client: Name of the NetVault Client for which the saveset is generated.
•
Plugin: Name of the plug-in used to create the saveset.
•
Date: Saveset creation date.
•
Expires At: Saveset expiration date and time.
•
Incremental: Incremental Backup or not.
•
Archive: Archive option was selected or not.
•
Size: Saveset size.
6
To view the list of media items, click Media list.
In the dialog box that appears, you can view the following details:
•
Backup size: This area shows the total size of the saveset in number of bytes
•
Data segment table: This table shows information about the media items that contain the data segments. You can view the following details: media label, media group label, stream ID, starting byte number, ending byte number, and media location
•
Index segment table: This table shows information about the media items that contain the index segments. You can view the media label and media location.
Click Close to close the dialog box.

Configuring saveset expiry options

NetVault supports generation- and time-based retirement methods for backups. You can specify these options in the Backup Advanced Options Set. If the backups are stored on tape media, you can also use the Change Expiry method to set or change the expiry date or generation count later.

This section describes how to set the retirement age or maximum generation count for one or more savesets on physical or virtual tape media by using the Change Expiry method. For more information about the Backup Life option, see Setting Backup Life options.

If a backup has any dependent backups, you can choose to do the following:

•
Defer the removal of savesets until all dependent backups are ready for retirement
•
Force removal of savesets according to their schedule

For more information about backup retirement methods and retirement rules, see Backup retirement.

To configure saveset expiry options:
1
In the Navigation pane, click Explore Storage.
2
Click Explore Tape Storage.
3
In the list of media items, select the tape, and click Explore Media.
4
In the saveset list, select one or more target savesets, and click Change Expiry.
5
On the Media Management - Change Saveset Expiry Date drawer, configure the options described in the following table.
 
Table 102. Change saveset expiry period
Option
Description

Change Expiry Date

To configure time-based retirement, select this check box, and do one of the following:

•
Select the On option, and type or select the date and time in the respective boxes.
•
Alternatively, select the Never option to retain the backup indefinitely.
NOTE: In time-based retirement, the time component (HH:MM) does not represent the actual retirement time. It only represents the time due for backup retirement. The actual time of retirement is determined by the interval at which Media Manager scans the Media Database to identify the backups that it needs to retire. The default interval between two scans is 60 minutes. Thus, if the retirement time is set to 10:20, the backup is actually retired at 11:00. You can change this default setting in the mediamgr.cfg file. For more information, see Configuring default interval for backup retirement scans.

Change Generation Cycle

To configure generation-based retirement, select this check box, and do one of the following:

•
Select the Discard after option, and in the associated box, type or select the number of Full Backups.
•
Alternatively, select the Never option to retain the backup indefinitely.
NOTE: This option does not apply to continuous data protection (CDP) savesets.

Force Expiry

By default, if a backup has any dependent backups, its retirement is deferred until all dependent backups are ready for retirement.

You can select this check box to retire a backup according to its retirement schedule. Forcing this behavior can cause early retirement of dependent Incremental and Differential Backups.

To apply this rule globally to all backups, you can modify the Media Manager settings. For more information, see Configuring retirement rules for dependent backups. If the Retirement Timing Control option for Media Manager is set to Force Always, the Force Expiry is option is used, regardless of state of this check box.

c
Click Apply to save the settings.
 
* 
IMPORTANT:  
•
If you set both Change Expiry Date and Change Generation Cycle options for a Full Backup, the backup is retired only when both conditions are met. For example, if you set the Discard After Full Backup Count option to four Full Backups and the Discard After option to 30 days, the backup is retired after four Full Backup counts and 30 days.
•
When a backup stored on a disk-based storage device (such as Quest DR Series system, NetVault SmartDisk, or Data Domain System) is retired, that backup is deleted from the device. You cannot import the deleted backup by scanning the device.
To configure saveset expiry option from Create Restore Job page
1
In the Navigation pane, click Create Restore Job.
On the Create Restore Job — Choose Saveset page, the saveset table provides a list of available savesets.
2
Select the saveset to change the expiry date and time.
3
Click the set expiry date and time, against Expiry field.
4
Configure the options available in Media Management - Change Saveset Expiry Date page. See, Table 102.

Expiring all savesets on disk-based storage

This task describes how to expire all savesets that are stored on disk-based storage.

 
* 
CAUTION: Expiring all savesets removes ALL data stored on the selected device.
To expire all savesets on disk-based storage:
1
In the Navigation pane, click Explore Storage.
2
Click Explore Disk Storage.
3
In the repository table, select the device, and click Explore Repository.
4
On the Explore Disk Storage Repository page, select the saveset, and then click Expire All.
5
On the Expire All Savesets modal, enter the password for the device, and then entire the word EXPIRE to confirm the action.
6
Click OK.

Deleting savesets from disk-based storage devices

Deleting a saveset from a disk-based storage device involves removing its index from the NetVault Database and deleting that backup from the device. You cannot import the deleted backup by scanning the device.

If a backup has any dependent backups, you can choose to do the following:

•
Defer the removal of savesets until all dependent backups are ready for retirement
•
Force immediate removal of the savesets
 
* 
IMPORTANT: Regardless of your selection here, if the Retirement Timing Control option for Media Manager is set to Force Always, the savesets are removed immediately. For more information about this global setting, see Configuring retirement rules for dependent backups.
To delete savesets from disk-based storage devices:
1
In the Navigation pane, click Explore Storage.
2
On the Explore Storage page, click Explore Disk Storage. In the repository table, select the device, and click Explore Repository.
3
To delete multiple savesets:
a
In the saveset list, select the savesets that you want to delete.
To select consecutive items, hold down the Shift key while clicking with the mouse button; to select non‑consecutive items, hold down the Ctrl key while clicking with the mouse button.
b
Click Remove Savesets.
c
In the Remove Saveset dialog box, select the Remove all duplicates associated with selected saveset(s) check box if you also want to remove the Duplicates of the selected savesets.
d
Under Select removal timing option, specify whether you want to force immediate removal of the savesets or defer the removal until all dependent savesets have reached their retirement date:
•
Mark for removal: Use this option to mark the selected savesets for removal. If no dependent Incremental or Differential Backups exist for a saveset, the saveset is removed immediately. If any dependent Incremental or Differential Backups exist for a saveset, the saveset is removed only after all dependent backups have reached their retirement date.
•
Force immediate removal: Use this option to remove the selected savesets immediately. The dependent Incremental and Differential Backups that exist for the selected savesets are also removed immediately, even if these backups have not reached their retirement date.
e
Click OK.
4
To examine a saveset before deleting it:
a
In the saveset list, select the saveset that you want to delete, and click Examine Saveset.
b
Click Remove.
c
In the Remove Saveset dialog box, select the Remove all duplicates associated with this saveset check box if you also want to remove the Duplicates of the selected saveset.
d
Under Select removal timing option, specify whether you want to force immediate removal of the saveset or defer the removal until all dependent savesets have reached their retirement date:
•
Mark for removal: Use this option to mark the selected saveset for removal. If no dependent Incremental or Differential Backups exist for the saveset, the saveset is removed immediately. If any dependent Incremental or Differential Backups exist for the saveset, the saveset is removed only after all dependent backups have reached their retirement date.
•
Force immediate removal: Use this option to remove the selected saveset immediately. The dependent Incremental and Differential Backups that exist for the selected saveset are also removed immediately, even if these backups have not reached their retirement date.
e
Click OK.
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