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MessageStats 7.7.2 - Report Pack for Exchange ActiveSync User Guide

About the Report Pack Gathering Tasks

About the Report Pack Gathering Tasks

The tasks that gather the ActiveSync server and mobile device data have dependencies on data that is gathered by the core MessageStats gatherings. To correctly populate the Exchange ActiveSync reports, these MessageStats core gathering tasks must be run in the following order:

1
Exchange Mailbox
2
Mailbox Account Properties
3
Exchange Tracking Logs

The core Default Gathering task is a composite task runs the Mailbox Account Properties, Exchange Mailbox, and Exchange Tracking Log gathering tasks in the correct order.

There are also two report pack gathering tasks that must be run in the following order:

4
Exchange ActiveSync Devices
5
IIS Log Files/ Exchange ActiveSync

The Exchange ActiveSync Devices and the IIS Log File gathering tasks are part of a composite task called the Exchange ActiveSync Default gathering task. Though you can create the Exchange ActiveSync Devices and the IIS Log Files gathering tasks separately, normally you would create and schedule an Exchange ActiveSync Default gathering task to run on a daily basis.

Report Pack Gathering Task Dependencies

The following table lists the gathering tasks that are specific to the report pack and identifies any gathering dependencies:

 
Table 3. Exchange ActiveSync gathering task dependencies.
Gathering Task Name
Part of Exchange ActiveSync Default?
Description
Dependent on

Exchange ActiveSync Default

N/A

A composite task that includes the following gathering tasks:

Exchange ActiveSync Devices

IIS Log Files

The dependencies for the individual tasks that comprise the Default Gathering task are described later in this table.

Exchange ActiveSync Devices

Yes

Enumerates the ActiveSync-compatible mobile phones and other mobile devices that are associated with the mailboxes stored on all the Exchange mailbox servers.

Device inventory properties such as the operating system or model name are available only for Exchange ActiveSync 6 devices or other mobile devices, such as iPhones, that have an Exchange mailbox.

Successful completion of the Exchange Mailbox gathering task.

IIS Log Files/ Exchange ActiveSync

Yes

Collects IIS log files from the Client Access Servers (CAS) for Exchange 2010.

For Exchange 2013, IIS log files must be collected from all Exchange servers with the CAS or Mailbox role.

For Exchange 2016 and 2019, IIS log files must be collection from Exchange servers with the Mailbox role.

Successful completion of the Exchange ActiveSync Devices and the Mailbox Account Properties gathering tasks.

Creating a Exchange ActiveSync Default Gathering Task

You can create a Exchange ActiveSync Default gathering task at the Exchange organization level or at the server level. The Exchange ActiveSync Default gathering task consists the following gatherings:

•
The Exchange ActiveSync Devices gathering which enumerates the mobile phones such as iphones, and other mobile devices.
•
The IIS Log File/ Exchange ActiveSync gathering task which populate the database with the ActiveSync activity data.

Prerequisites

If you have not already done so, assign the ActiveSync server role to the appropriate ActiveSync servers. For more information, see Assigning the ActiveSync Server Role .

Ensure that the core MessageStats Default Gathering task for the Exchange organization has completed successfully.

Recommendations for Creating Gatherings

You can create all the Exchange ActiveSync gathering tasks at either the Exchange organization level or at the Exchange server level.

•
To report the mobile devices, the Exchange ActiveSync Devices gathering task must be run against all the Exchange mailbox servers.
•
To report ActiveSync activity for Exchange 2010, the IIS Log Files gathering task must be run against all the Exchange Client Access Servers (CAS).
•
To report ActiveSync activity for Exchange 2013, the IIS Log Files gathering task must be run against all the Exchange 2013 servers that have the Client Access Server (CAS) role and the Mailbox role. The ActiveSync data is collected from IIS logs of web sites that host the ActiveSync virtual directory which can be on both the CAS and Mailbox servers.
•
To report ActiveSync activity for Exchange 2016 and 2019, the IIS Log Files gathering task must be run on all Exchange 2016 or 2019 servers that have the Mailbox role installed.

For this reason, it is recommended that you run any of the Exchange ActiveSync gathering tasks at the Exchange organization level.

To accumulate historical data, schedule a daily recurring Exchange ActiveSync Default Gathering task. You can schedule the gathering task to run any time you want; however, it is recommended that you run the task at off-peak times.

For the initial gathering task, it is recommended you schedule the task to run on a weekend if you have a large number of mobile devices and users.

To create a Exchange ActiveSync Default Gathering task
1
Expand the Exchange Organizations node and select the Exchange organization you want.
2
Right-click and select Create Task.
3
Enter a unique name to identify the task, select Exchange ActiveSync Default Gathering as the task template and click Next.
4
Select Most Recent as the date range to indicate the last number of days from which to gather the IIS log files and click Next.
In some situations, you can choose the Custom option if you want to select a specific date range to indicate the time frame from which to gather log files.
5
Review or change the default task execution server and click Next.
6
Clear the Use Default Configuration check box, specify a schedule for the gathering task and click Next.
MessageStats provides two types of schedules: schedules that run once (at specific times such as December 31 or Now), and schedules that repeat for a defined period (such as daily, weekly, or monthly). Typically, you would create a recurring schedule for a Exchange ActiveSync Default Gathering task.
7
Verify the logging level for the task logs and click Next.
8
Accept the default account that is displayed for Task Credentials, or clear the Use Default Configuration check box to enter a different account, and click Next.
9
Click Finish to save the gathering task.
To change the properties of an existing task
1
Browse the tasks in the Tasks Summary View.
2
Right-click the task you want to configure and select Properties.
3
Step through the wizard to change the settings.
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