Foglight Evolve 9.2 - User Guide


	TIP: Use the search features to find services you are interested in. The search is per keyword, delimited by spaces. For example, if you want to search on “Global Service” (instead of “Global”), add quotes around “Global Service” to match that exact string.

Optional—select Enable the display of the status of the nested services if you want to automatically display all nodes under the parent service.

Click Apply.

The Service Operations console dashboard displays only the services you selected.

In the Tier Selector tab, select the tiers that interest you. Quest Foglight lists columns for these tiers in the Service Operations Console dashboard. For example, as a database Administrator, you can hide the Web Tier column if it is not relevant to you.


	NOTE: Columns for the Host and Agent tiers are always shown by default.

Click Apply.

The Service Operations Console dashboard displays only the tiers you selected for each service to which you subscribed.

Service Dependencies

A service is a grouping of one or more components that interest you. The Service Operations Console is designed to assist with incident management workflows. Added functionality, from the Cartridge for Dependency Mapping, enables you to monitor application, database, and virtual machine performance using dependency data. You can group monitored resources into services, investigate whether any service disruptions have occurred, and edit existing services, as necessary. By reviewing service dependencies in your monitoring the environment, you can quickly triage service problems.


	NOTE: Foglight for Applications Operations must be installed to use the Update Service from Dependency Data and Edit Service Dependency action panel options. By default, if Foglight for Applications Operations is installed, it installs the Dependency Mapping capabilities. Once installed, the Service Operations Console dashboard displays a number of additional tiles to assist you in investigating incident and problem management processes on multi-tier applications.


	NOTE: To use the following functions, Foglight users require the Advanced Operator role.

Updating a Service From Dependency Data

You can update selected services you are monitoring in the Service Operations Console dashboard by clicking Update Service from Dependency Data found on the action panel. If you have the Cartridge for Dependency Mapping installed, this feature allows you to update a service by adding or removing components from that service, based on dependency data collected by the Cartridge for Dependency Mapping.

For example, if you have existing Quest Foglight services and you would like to update them based on new or changing dependency information, use this functionality to review the dependencies that exist between objects within your existing services. From here you can identify any objects that are external to these services, and have dependencies with other internal objects. You can update these services to include the newly discovered external objects that have dependencies. You can also use this functionality to periodically monitor changes in your service dependencies and update them, as necessary.

For more information about how to use this functionality, see the Managing Dependency Mapping User Guide.

Editing Service Dependencies

You can manually add or ignore dependencies between components inside a selected service and external components using the Service Operations Console. To edit service dependencies for a selected service, open the Service Operations Console dashboard and click Edit Service Dependencies found on the action panel.

For more information about how to use this functionality, see the Managing Dependency Mapping User Guide.