Replicator does not work after installing SharePoint update or CU (4286088)

Symptom

One or all of the following issues are encountered after installing the latest SharePoint update or Cumulative Update (CU):

• "Unable to extend content database, unsupported version of SharePoint found" error message
• Cannot enable Replicator on a web application (WAP)

Replicator is validated against each SharePoint update as they are released. Before installing any SharePoint update, it is recommend to go to the "About Metalogix Replicator" page in Central Administration and click the "Get Version Information" button. This will confirm the following:

• Most recent SharePoint version supported by the installed version of Replicator
• Most recent SharePoint version supported by the latest release of Replicator

For additional information, please click here.

1. Verify the supported SharePoint version of the installed Replicator version in the environment by doing the following:
   • The server has network connectivity

     a. In Central Administration, open Application Management and select "About Metalogix Replicator".
     b. On the "About Metalogix Replicator" page, click "Get Version Information". This updates the SharePoint version supported by the installed Replicator version. If a newer version of Replicator is available, then it will also be displayed on the same page, including the latest SharePoint version it supports. 

   • The server does not have network connectivity

     a. Log in to the server running the 2 Replicator services as the farm account, which is running the Central Administration application pool.
     b. Click Start > All Programs > Metalogix, then right-click on Replicator Management Shell and select "Run as administrator".
     c. Type the command below and verify whether the SharePoint version number displayed in the About Replicator page is listed. If it is, no additional step is needed.

     Write-ReplicatorSupportedWSSVersions
     

     d. If the SharePoint version is not listed, download the SupportedWSSVersions.xml file to the root of D:\ on the actual server.
     e. Type the command below in Replicator Management Shell.

     Add-ReplicatorSupportedWSSVersions -Filename D:\SupportedWSSVersions.xml
     

2. Run the SharePoint Products Configuration Wizard by clicking on Start > All Programs > Microsoft SharePoint 20XX Products > SharePoint Products Configuration Wizard.