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Titel
Autodiscover failed to find the EWS url for mailbox -
Beschreibung
On Demand for email migration interrupted. Attempting to migrate a user, and getting the following errors [1/2]The request failed. The remote server returned an error: (401) Unauthorized. The remote server returned an error: (401) Unauthorized. (The remote server returned an error: (401) Unauthorized.) 12/7/2021, 9:22:51 AM [2/2]The request failed. The remote server returned an error: (401) Unauthorized. The remote server returned an error: (401) Unauthorized. (The request failed. The remote server returned an error: (401) Unauthorized.) 12/7/2021, 9:22:51 AM Autodiscover failed to find the EWS url for mailbox fistnamelastname@company.com. 12/7/2021, 9:22:51 AM Could not locate mailbox using Autodiscover(Could not locate mailbox using Autodiscover) 12/7/2021, 9:22:51 AM Error creating target session. Could not locate mailbox using Autodiscover(Could not locate mailbox using Autodiscover)
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Lösung
In the attached Word doc screenshot is where in the ODME tool to explicitly set set your EWS Server instead of using auto discover.It's the 'Connections' step. You set it on the source side tenant and on the target side tenant. And you can run a connection test for the mailbox in question right on that page.Here is the knowledgebase article about that:https://support.quest.com/on-demand-migration-for-email/kb/103554/how-to-find-the-server-name-for-office-365Typically the ES server is:https://outlook.office365.com/EWS/Exchange.asmx