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Titel
Repository dismounts when a virtual export is performed -
Beschreibung
The Rapid Recovery core is a virtual machine in a VMware environment.
The repository is hosted on a dedicated LUN.
Every time a virtual export runs, the virtual disk hosting the repository is dismounted. As a result, the job fails with the below error message:
(Inner Exception #0 depth 4) Replay.Common.VddkApi.Contracts.Exceptions.VddkApiOpenFailedException depth 5: Operation 'Open' with connection = '725954496' path = '[VMFS] Datastore/disk1.vmdk' openFlags = 'VIXDISKLIB_FLAG_NONE' failed with VddkApiException: Insufficient permissions in the host operating system (0x80131500) ---> Replay.Common.VddkApi.Contracts.Exceptions.VddkApiException depth 6: Insufficient permissions in the host operating system (0x80131500)
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Ursache
This is a product defect that has been identified related to the vmware disk UUID not being queried properly when leveraging the VMware proxy service. -
Lösung
Please contact support and refer this knowledge article in your support case so we can provide you with the correct patch based on which build you use. -
Fehler-ID
RR-102685