Support for Microsoft Office 365 - Exchange Online (4303515)

Desktop Authority (DA) support for Microsoft Office 365 solutions.

WORKAROUND:

There is no product support for any Microsoft Office 365 solutions in Desktop Authority versions 10.0 and prior. 

STATUS:

Starting in Desktop Authority version 10.1, support has been added specifically for Microsoft’s cloud-based Exchange Online solution only.  This feature allows for the configuration of a mail profile (using the DA Microsoft Outlook Profiles object) and the configuration of Outlook client settings (using the DA Microsoft Outlook Settings object) on an Outlook 2016 client exclusively.

The current limitations of this new feature are as follows:

•  Desktop Authority cannot both create a new mail profile AND apply the Outlook settings during the same logon sequence.  The reason for this is that the logon script cannot complete the creation of the mail profile prior to Outlook being launched and the user providing their credentials.  In simpler terms, at the time that the Outlook Client settings are processed by Desktop Authority, the mail profile does not yet exist and therefore the Outlook settings cannot be applied to a non-existent mail profile.  Conversely, if the mail profile exists prior to Desktop Authority's execution, then the Outlook Client settings will be processed and applied to the existing mail profile as expected.
  

• Although it may be possible for Desktop Authority to provide the UserID (using a pre-defined variable that pulls it from Active Directory) portion of the Outlook logon prompt for Exchange Online, it is currently not possible for Desktop Authority to provide the password (securely or otherwise).

The latest version of Desktop Authority can be downloaded from here.

NOTE: Although we cannot commit to specific features, the Product Management Team is aware that support for Microsoft Office 365 solutions is very important to our customers.  Feature enhancement DAMS-1708 (Support for Microsoft Exchange Online) was the most popular enhancement request regarding 365 solutions and that is why it has been added to DA version 10.1. 

To suggest additional Office 365 functionality that is not currently supported, please use the Desktop Authority Ideas Website to tell the Product Management team what you want and how important it is by submitting, voting, and commenting. 

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