Video: App Management for iOS (4271794)

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KACE Cloud MDM - App Management: iOS

App Management for iOS https://support.quest.com/kb/241538

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This is a modal window. This modal can be closed by pressing the Escape key or activating the close button.

1. Select the Devices tab in top navigation.

2. Select one or more device names from the list.

3. In the right panel, choose Apps.

• The default list will show all apps currently on the selected device or devices.
• The list can be sorted to show only KACE-managed apps.

4. To add an app, click Add New.

There are three ways to add new apps:

Choose from App Library

1. Select one or more apps from the App Library list.

2. Click Install on Device.

Upload from System

1. Click Upload.

2. Browse or drag and drop App Package Files.

3. Click Upload and Install on Device.

Import from Store

1. Click Import from Store.

2. Search for apps by keyword or store URL.

3. Select one or more apps.

4. Click Import and Install on Device.

* Both free App Store apps and enterprise apps are supported for iOS devices. App management for Android is not currently supported.

* The auto deploy option is a helpful automation tool for device admins. To ensure an account or app is automatically deployed to all devices enrolled in the future, check this box during the set-up process.

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Request removal of App from Device

1. Select the Devices tab in top navigation.

2. Select one or more devices from the list.

3. Select Apps in the right panel.

4. Select one or more apps to remove.

5. Click Remove, then Confirm.

Note: Only Managed Apps (apps that KACE Cloud has installed) can be removed from device.

Add New App to Library

1. Select the Libraries tab in top navigation.

2. Select Apps in left navigation.

3. Click Add New.

There are two ways to access new apps:

Upload from System

1. Click Upload in top navigation.

2. Browse or drag and drop App Package Files.

3. Click Add.

Import from Store

1. Click Import from Store in top navigation.

2. Search for apps by keyword or store URL.

3. Select one or more apps.

4. Click Add.

Remove App(s) from Library

1. Select the Libraries tab in top navigation.

2. Select Apps in left navigation.

3. Select one or more apps from the library list.

4. Click Remove, then Confirm.

* This action will remove apps from the library, but the apps will remain installed on any device where they were previously deployed.

View Devices with Specific App Installed

1. Select the Libraries tab in top navigation.

2. Select Apps in left navigation.

3. Select an app from the library list.

4. In the right panel, click View Devices.