The Archive Shuttle Performance Reports page is empty, and the following error can be observed in the Archive Shuttle WebUI.txt log.
[2025-12-03 15:33:03Z] [14268] [ 13] [TRACE] [ <GetPerformanceStatistics>b__0] Error while retrieving statistics for Link 7a836243-6476-436e-9443-2a6cebe89a07 Void OnError(System.Data.SqlClient.SqlException, Boolean, System.Action`1[System.Action])
The conversion of a varchar data type to a smalldatetime data type resulted in an out-of-range value.
at System.Data.SqlClient.SqlConnection.OnError(SqlException exception, Boolean breakConnection, Action`1 wrapCloseInAction)
at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj, Boolean callerHasConnectionLock, Boolean asyncClose)
at System.Data.SqlClient.TdsParser.TryRun(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj, Boolean& dataReady)
at ...
The issue is related to the default language configuration for the Archive Shuttle databases, which may be set, for example, to British English instead of US English. After changing it back to US English, the issue should be resolved.
The problem lies in the date format being used. It fails to convert YYYY-MM-DD when British English is set, as it attempts to use YYYY-DD-MM. This results in an out-of-range error because it tries to interpret the day as the month.