Return
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Title
Getting "User Not Found" error, and items fail to copy to SharePoint Online when using SiteMinder Authentication on source environment. -
Description
Getting "User Not Found" error, and items fail to copy to SharePoint Online when using SiteMinder Authentication on source environment.
Full error:
Error: An error occurred during the operation of a service method: The user does not exist or is not unique.Stack: at Microsoft.SharePoint.Client.ClientRequest.ProcessResponseStream(Stream responseStream)at Microsoft.SharePoint.Client.ClientRequest.ProcessResponse()at Metalogix.SharePoint.Adapters.CSOM2013.ClientContextExtension.ExecuteQueryWithIncrementalRetry(ClientRuntimeContext context, Int32 retryCount, Int32 delay)at Metalogix.SharePoint.Adapters.CSOM2013.CSOMAdapter.CallExecuteQuery(ClientRuntimeContext ctx, SharePointAdapter callingAdapter)at Metalogix.SharePoint.Adapters.CSOM2013.CSOMAdapter.AddListItem(String sListId, String sParentFolderPath, String slistItemXML, String[] attachementNames, Byte[][] attachmentContents, String listSettingsXml, AddListItemOptions itemOptions)at SyncInvokeAddListItem(Object , Object[] , Object[] )at System.ServiceModel.Dispatcher.SyncMethodInvoker.Invoke(Object instance, Object[] inputs, Object[]& outputs)at System.ServiceModel.Dispatcher.DispatchOperationRuntime.InvokeBegin(MessageRpc& rpc)at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage5(MessageRpc& rpc)at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage11(MessageRpc& rpc)at System.ServiceModel.Dispatcher.MessageRpc.Process(Boolean isOperationContextSet)Type: Metalogix.SharePoint.Adapters.ServiceErrorHResult:-2146233088 -
Cause
CSOM2013 connection adapter limitation. -
Resolution
Select the Azure pipeline options in the List Content Options in the Content Matrix paste menu.
Also, if using a user mappings xml file, be sure to use the full SAML Claims format for the source users.