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How to export logs for Content Matrix to troubleshoot migration issues?
Description
How to export logs for Content Matrix to troubleshoot migration issues?
Resolution
Creating a Support Zip File
In the Job List, select the job for which the zip file is to be generated.
Use one of the following options:
In the main ribbon, click the Help tab, then Create Support Zip File. Or
Right-click and choose Create Support Zip File.
Save the file to the desired location using the desired file name.
If you wish to review the zip file for sensitive information, click Yes to open the zip file. Once you are satisfied with the contents of the zip file, it can be sent to Quest Support.
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
Recommended Content
Product(s):
Content Matrix
9.9, 9.8
Topic(s):
How To
Article History:
Created on: 4/13/2020 Last Update on: 5/13/2024
Thank you for your feedback for Topic Request
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
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