Chat now with support
Chat with Support

NOTICE! We are upgrading our support telephone services, implementing Genesys, starting the week of May 19, 2025

Collaboration Services - Knowledge Base

Filter Your Results

Category

Product Version

Topic

Subtopic

Filter Search Results

Search Knowledge Base by keyword

(Choose different product)



DateRelevanceViews Displaying 26-50 of 589
How does QCS handle deletions when matching into existing objects? (4271685)

How does QCS handle deletions when matching into existing objects? ... If the published object is deleted or removed from the publication, will the object that was matched into be deleted? ... N/A

Product(s): Collaboration Services
Last Updated On: 1/15/2024
NA rating | 291 views
Knowledge Article
Attribute "directReports" and some considerations during migration (4255058)

What is the attribute directReports and how is it being populated. ... Is there something special about this attribute? ... Migration Manager and Collaboration Services have no issue with this attribute, but should any issues arise (eg. warnings in the log files) then it is good to know how this attribute gets populated.

Product(s): Collaboration Services, Migration Manager for AD
Last Updated On: 1/17/2024
NA rating | 1567 views
Knowledge Article
Received the error: F/B Receiver (37995) Packet processing from Packet Queue failed. (4235840)

The ACSAlerts.log file contains the following message: ... Packet ID: /o=Organization/ou=Organization Unit/cn=Recipients/cn=User, version: 1947. ... Code : 0x8007000e,Description : Not enough storage is available to complete this operation."

Product(s): Collaboration Services
Last Updated On: 1/15/2024
NA rating | 953 views
Knowledge Article
Stubs from a Subscription are not being removed from the GAL when they were deleted. (4233211)

Stubs from a Subscription are not being removed from the GAL when they were deleted from the Publication. ... All of the objects that were not deleted were created the same way. ... They were originally created normally.

Product(s): Collaboration Services
Last Updated On: 1/11/2024
NA rating | 302 views
Knowledge Article
Can a User in a subscribing forest be delegated access to the calendar of a stub object (4247725)

Can a user in a subscribing forest be delegated access to a calendar of a stub object in order to Accept or Decline invitations on behalf of a user in a publishing forest? ... This is not possible as the information is published in one direction only.

Product(s): Collaboration Services
Last Updated On: 1/24/2024
NA rating | 124 views
Knowledge Article
Considerations when populating a Collaboration Services publication with containers (4349130)

New users need to be added to publication but instead of adding them to the publication can the AD OU structure be used? or ... Some changes need to be made in source AD, OU's need to be moved and new OU's need to be created, will this affect QCS?

Product(s): Collaboration Services
Last Updated On: 1/11/2024
NA rating | 363 views
Knowledge Article
Unable to book resources between forests synchronized by Collaboration Services (4281097)

You may experience a problem where you are unable to book resource mailboxes across forests whose Global Address Lists have been synchronized by Collaboration Services (QCS). ... The meeting requests are not auto-accepted.

Product(s): Collaboration Services
Last Updated On: 1/11/2024
NA rating | 283 views
Knowledge Article
The service failed to start due to an error. (4351579)

When reinstalling or installing agents or services or when performing a repair or reinstall of the tool (or part of the tool, module) the following error might be shown when attempting to start a service:

Product(s): Collaboration Services, Migration Manager for AD, Migration Manager for...
Last Updated On: 1/24/2024
NA rating | 2624 views
Knowledge Article
Can I delete the Collaboration Services log files? (4267681)

My Log files are taking up a lot of space. ... Yes you can clear out the log directory(ACSLOGS). ... To clear out your QCS Logs: ... Stop the "Quest Collaboration Services Logging Service" ... Delete the contents of the ACSLOGS folder.

Product(s): Collaboration Services
Last Updated On: 1/24/2024
NA rating | 389 views
Knowledge Article
QCS Performance Counters monitoring. (4351420)

Would like to use the Microsoft Performance Monitor (Perfmon) and would like to monitor the application, need to know what are acceptable thresholds. ... Are there any additional counters QCS places in the GUI, or can only the existing processes be monitored?

Product(s): Collaboration Services
Last Updated On: 1/10/2024
NA rating | 423 views
Knowledge Article
Installation Error: The Parameter is Incorrect. (4320266)

During installation we receive a message that just says "The paramater is incorrect." ... This error is received near the end of the installation process and we see that the Quest Collaboration Service Objects OU has been created.

Product(s): Collaboration Services
Last Updated On: 1/24/2024
NA rating | 463 views
Knowledge Article
NDR (non-delivery reports) messages during and after migration and ways to troubleshoot Exchange (4262069)

When sending e-mails between source and target accounts, NDRs are received. ... Usage of any migration product requires connectivity between the involved organizations. ... One of the most important requirements prior to using the Quest Migration Manager is to create connectors or establish connectivity via other means and then extensively test it.

Product(s): Collaboration Services, Migration Manager for AD, Migration Manager for...
Last Updated On: 1/16/2024
NA rating | 1102 views
Knowledge Article
What are the default retention settings for Archived logs, and how can these settings be adjusted (4247719)

What are the default retention settings for Collaboration Services archived logs, and how can these settings be adjusted <p>The Default retention period for Archive logs is 30 day. ... <p>On a 32-bit OS:<br><strong>HKEY_LOCAL_MACHINE\SOFTWARE\Aelita\AelitaCollaborationServices\Logging\PackerDeleteOldArcsInterval</strong></p>

Product(s): Collaboration Services
Last Updated On: 1/24/2024
NA rating | 222 views
Knowledge Article
Calendar not Syncing, Publication Status "Error State: Object doesn't exist" (4271877)

After publishing calendar information the Calendar Status for the publication is Error State: Object doesn't exist. ... Service account does not have required permissions to access the calendar information.

Product(s): Collaboration Services
Last Updated On: 1/23/2024
NA rating | 316 views
Knowledge Article
Does Collaboration Services Synchronize changes in Real-Time (4253254)

Published objects are scanned for changes. ... These changes are transmitted to the subscribing forest via smtp messages. ... In the subscribing end stub objects have changes applied on a regular interval.

Product(s): Collaboration Services
Last Updated On: 1/24/2024
NA rating | 82 views
Knowledge Article
Receiving NDR's when sending e-mails to former subscription partners (4352621)

Subscription has been deleted and all stub objects have been removed from AD. ... Now, when trying to send an e-mail to previous partners it fails and an NDR is being generated immediately. ... It fails with an NDR when trying to reply to an old e-mail, when composing a new e-mail and typing recipients name manually, it even fails when creating a contact with destination address user@target.com. NDR message states: Delivery has failed to the recipients or distribution lists: '<someone>' <mailto:<someone>@<example.com>>

Product(s): Collaboration Services
Last Updated On: 1/11/2024
NA rating | 389 views
Knowledge Article
Error: "You do not have permission to view this calendar" (4234285)

If you try to open a QCS created calendar on the subscribing side you may encounter an error similar to the following: ... "You do not have permission to view this calendar" ... The Collaboration Services created stub objects are meant to only be used as means to view the free/busy data of the user on the Publishing side.

Product(s): Collaboration Services
Last Updated On: 1/24/2024
NA rating | 384 views
Knowledge Article
After changing the QCS service mailbox's Email address, other partners are unable to communicate (4209232)

The primary SMTP address on the QCS service mailbox was changed to become the secondary, and later removed from the list of SMTP addresses. ... This caused other synchronization partners to stop communicating with this forest.

Product(s): Collaboration Services
Last Updated On: 1/10/2024
NA rating | 331 views
Knowledge Article
Packet processing from Packet Queue failed - "F/B Receiver (37995) Packet processing from Packet (4209662)

The LegacyExchangeDN (LEDN) attribute is not set by the Exchange RUS (Recipient Update Service). ... NOTE: This article applies to Exchange 2000/2003 environments only. ... Please push the RUS to update the LEDN attribute for the user.

Product(s): Collaboration Services
Last Updated On: 1/9/2024
NA rating | 400 views
Knowledge Article
Cannot connect to 2013 mailbox. (4267694)

The mailbox test fails when connecting to Exchange 2013. ... The Exchange 2013 version of the MAPI - CDO is not installed or QCS is not configured correctly. ... First verify the 2013 version of the MAPI CDO is installed.

Product(s): Collaboration Services
Last Updated On: 1/24/2024
NA rating | 761 views
Knowledge Article
Details regarding the Custom Display Name Mapper (4350719)

Collaboration Services 2.0.1 is shipped with a new mapper that allows for "constructing" the display name of stub objects using any rules or additional attributes. ... This will help to match display names of objects from other forests to your own GAL appearance rules.

Product(s): Collaboration Services
Last Updated On: 1/9/2024
NA rating | 329 views
Knowledge Article
Changing the display name of a published object when using Collaboration Services (4327842)

After the mapper has been added, click "Edit" and use the available attributes to configure the DisplayName. ... For user objects make sure you select the tab "User", then select the checkbox "Customize display name appearance for objects" and then press "Add Attribute" and use the attributes to select and create a template.

Product(s): Collaboration Services
Last Updated On: 1/11/2024
NA rating | 345 views
Knowledge Article
Does Collaboration Services Sync Calendar data too and from Office 365? (4327545)

Does Collaboration Services Sync Calendar Data to Office 365 <p><font size="3">Unfortunately Collaboration Services does not sync AD or Calendar data too or from Office 365 at this time. </font></p>

Product(s): Collaboration Services
Last Updated On: 1/24/2024
NA rating | 907 views
Knowledge Article
During Synchronization the following errors are received: "Cannot contact the LDAP server" (4286488)

Also QCS service may fail to start with an error similar to the following: Faulting application ACSSyncService.exe, version 3.7.0.142, faulting module ACSADManager.dll, version 3.7.0.142, fault address 0x00027bd1.

Product(s): Collaboration Services
Last Updated On: 1/9/2024
NA rating | 685 views
Knowledge Article
How does the synchronization of deleted objects in QCS work? Is there a retention period? (4352606)

An object has been deleted in AD? ... In certain circumstances QCS removes the mail attributes but the object remains. ... The user guide contains following information: ... When an original object is removed from a collection you subscribe to, the deletion is automatically synchronized to the subscribing forests, and the corresponding objects are hidden from the Global Address List.

Product(s): Collaboration Services
Last Updated On: 1/9/2024
NA rating | 647 views
Knowledge Article
Search All Products
Recommended Content
No results for undefined
Self Service Tools
Knowledge Base
Notifications & Alerts
Product Support
Software Downloads
Technical Documentation
User Forums
Video Tutorials
RSS Feed
Contact Us
Technical Support
View All