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Title
AzManXMLStore.xml - The process cannot access the file because it is being used by another process. (Exception from HRESULT: 0x80070020) -
Description
During a coordinator upgrade the system will no longer initialize.
The error Message is:
The process cannot access the file because it is being used by another process. (Exception from HRESULT: 0x80070020) System.IO.FileLoadException: The process cannot access the file because it is being used by another process. (Exception from HRESULT: 0x80070020) at AZROLESLib.IAzOperation.Submit(Int32 lFlags, Object varReserved) at ChangeAuditor.Coordinator.Service.UpgradeAzManOperationDescriptions() at ChangeAuditor.Coordinator.Service.UpgradeAzMan() at ChangeAuditor.Coordinator.Service.Initialize(String sqlConnectionString, String installationName, Int32 port, Boolean protectionAD, Boolean protectionADAM, Boolean useDGS) at ChangeAuditor.Service.Service.Initialize() at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx) at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx) at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state) at System.Threading.ThreadHelper.ThreadStart()
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Cause
The AzManXMLStore.XML file is file-locked by some process during the upgrade and it isn't able to be upgraded. -
Resolution
Find some way to break the file lock:
Option 1) Usually a reboot will clear up latent file locks. Once the host has rebooted, re-enable the coordinator service and see if the upgrade completes successfully
Option 2) Sometimes antivirus will temporarily lock files. Disable your antivirus suite for the duration of the upgrade, then restart the coordinator service to see if the upgrade completes successfully
Option 3) use Process Explorer to locate and break the file lock and then restart the coordinator service to see if the upgrade completes successfully. Found here: https://docs.microsoft.com/en-us/sysinternals/downloads/process-explorer
1) Run process explorer as an Administrator Press "Ctrl + F"
2) In the dialogue box type in "AzManXMLStore.xml". (or whichever file is failing to upgrade due to the file lock)
3) Click on "Search" and then wait for some results to show up.
4) You can kill off any handle in the list by selecting it and then pressing the delete key.