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Title
Change Auditor Client crashes with the error, "An entry with the same key already exists" -
Description
The Change Auditor Client may crash during start-up with the following entry in the exception and the ChangeAuditor.ServiceLog log file:
"An entry with the same key already exists" or you see an "The SCP Already Exists." followed by an "Access is denied." entry.
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Cause
This is known to occur if there is multiple Coordinators and the "ServiceDNSName" attributes of the ChangeAuditor.Coordinator SCP objects are the same for two or more Coordinators.
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Resolution
ADSI Edit Disclaimer:
Quest does not provide support for problems that arise from improper modification of objects using ADSI Edit.The following statement about ADSI Edit was taken directly from Microsoft:Warning: If you use the ADSI Edit snap-in, the LDP utility, or any other LDAP version 3 client, and you incorrectly modify the attributes of Active Directory objects, you can cause serious problems. These problems may require you to reinstall Microsoft Windows 2000 Server, Microsoft Windows Server 2003, Microsoft Exchange 2000 Server, Microsoft Exchange Server 2003, or both Windows and Exchange. Microsoft cannot guarantee that problems that occur if you incorrectly modify Active Directory object attributes can be solved. Modify these attributes at your own risk.WORKAROUND:
1) Delete the SCP entries on the incorrect Coordinator server via ADSIEdit.
2)Restart the Coordinator in question so the SCP entries are recreated correctly.
3)Verify the "ServiceDNSName" attribute points to the correct server.