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Users are unable to change their passwords when the Active Directory objects are Protected by Change Auditor
Description
After configuring Change Auditor protection on a user object, the user is unable to update their password manually or when prompted by Windows.
Cause
This is expected since the password attributes are protected and the user does not have permission to change them.
Resolution
RESOLUTION 1:
Add "SELF" (located in "Configuration | Well Known Security Principals") to the "Accounts Allowed to Access Protected Objects" of the protection template.
RESOLUTION 2:
Exclude the following list of attributes from protection:
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
Recommended Content
Product(s):
Change Auditor
7.3, 7.2, 7.1.1
Topic(s):
Troubleshooting
Article History:
Created on: 3/18/2016 Last Update on: 7/7/2023
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Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
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