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Title
Change Auditor Client Not Responding -
Description
When we launch the Change Auditor Client on the server, the client appears to authenticate succesfully, though; it then goes into a "Not Responding" state (as shown the client & task manager) and never fully logs in. The Change Auditor Coordinator & Web Console both work fine, thus we are pretty certain our permissions are correct. -
Resolution
Workaround:
Switch from Certificate Authentication to Windows Authentication
Option 1:
Open powershell on the CA Client computer and run the following # Import the change Auditor Powershell module. This assumes a default path Import-Module "C:\Program Files\Quest\ChangeAuditor\Client\ChangeAuditor.PowerShell.dll"
# Enter username and password of account when prompted $Credential = Get-Credential -Message 'Enter credentials'
$connection = Connect-CAClient -InstallationName $Credential Set-CAAuthenticationOptions -Connection $connection -AllowWindowsFormsAuthentication
Option 2:
1. Open SQL Management Studio on the SQL server that the Change Auditor database resides on.
2. Expand the Change Auditor database and expand Tables.
3. Scroll to dbo.SystemProperty, highlight and right click and Edit top 200 rows.
4. Change the AuthenticationOptions value from 3 to 8
5. Close the dialog.