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Title
Change Auditor Coordinator installation rolls back and fails to install -
Description
The Change Auditor Coordinator installation may roll back and fail to install. An error similar to the following error is recorded in the Windows Event Viewer Application Log:Log Name: ApplicationSource: Change Auditor Coordinator InstallerDate: 4/5/2019 6:00:48 AMEvent ID: 0Level: InformationComputer: server.domain.comDescription:Error: Object already exists. -
Cause
The Change Auditor Coordinator Installer is unable to update the keys in “C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys” using the permission of the Administrator installing the Change Auditor Coordinator
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Resolution
Grant the Administrator installing Change Auditor explicit permissions to the “C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys” directory:
- On the server with the failing Coordinator installation, navigate to C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys
- Right-click on the folder and select Properties
- Select the Security tab
- Add or Modify the Administrator installing the Change Auditor Coordinator and give it Full Control
- Restart the server
- Run the Coordinator installer again