Consider the following scenario...
1. Coordinator installer completes but the coordinator service fails to start.
2. The Application log contains the following event:
Event ID 0
Warning
Installing coordinator service failed, reason: An exception occurred in the OnAfterInstall event handler of System.ServiceProcess.ServiceInstaller.
4. The System event log contains the following error:
EventID 7029
Error
A timeout was reached (30000 milliseconds) while waiting for the Quest Change Auditor Coordinator to connect.
5. The np_install log and debug mode MSI installer log contain the follow error:
6. There is no coordinator log file created.
1. Increase the timeout for Services Control Manager and reboot the server:
Quest does not provide support for problems that arise from improper modification of the registry. The Windows registry contains information critical to your computer and applications. Make sure you back up the registry before modifying it. For more information on the Windows Registry Editor and how to back up and restore it, refer to Microsoft Article ID 256986 “Description of the Microsoft Windows registry” at Microsoft Support.
© ALL RIGHTS RESERVED. Feedback Terms of Use Privacy Cookie Preference Center