Issue
The Archive Shuttle Exchange Import Module module may log the following error:
2015-02-03 14:22:57Z|5104| 10|ERROR| CallService|[service@test.local]: Exception during call to Exchange Service. Void ProcessWebException(System.Net.WebException) Exchange Server doesn't support the requested version. at Microsoft.Exchange.WebServices.Data.ServiceRequestBase.ProcessWebException(WebException webException) at Microsoft.Exchange.WebServices.Data.ServiceRequestBase.GetEwsHttpWebResponse(IEwsHttpWebRequest request) at Microsoft.Exchange.WebServices.Data.ServiceRequestBase.ValidateAndEmitRequest(IEwsHttpWebRequest& request) at Microsoft.Exchange.WebServices.Data.MultiResponseServiceRequest`1.Execute() at Microsoft.Exchange.WebServices.Data.ExchangeService.BindToFolder[TFolder](FolderId folderId, PropertySet propertySet) at QUADROtech.ExchangeWebServices.Folders.FolderHandler.GetRootFolder(ExchangeService service) at QUADROtech.ExchangeWebServices.Folders.FolderHandler.RetryFunction[T](Func`1 func, Int32 retryCount) at QUADROtech.ExchangeWebServices.Folders.FolderHandler.GetCachedRootFolder(ExchangeService service) at QUADROtech.ExchangeWebServices.Folders.FolderHandler.b__9(ExchangeService service, NetworkCredential credential) at QUADROtech.ExchangeWebServices.Connection.EWSExecutor.CallService(Action`2 actionToExecute, String smtpAddress)
Solution
The wrong value may be specified for Exchange Version in EXC Import Module table on the System Configuration screen.
The default is set to Exchange2013_SP1. Set it to correct Exchange Version for your environment.
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