How to change temporary folder used by Archive Manager Files Edition (4312766)

During a large archive/retrieve action, the C drive is running out of space and temporary files are building up in the ..\Users\superuser\AppData\Local\Temp folder

By default there is a temp folder located on the C drive. Beside other applications, Metalogix Archive Manager Files Edition is temporarily creating files during archive/retrieve operations in this folder. Large archive/retrieve actions can flood the folder with temporary files which will be deleted automatically after some time, but could fill the drive.

Support does not provide support for problems that arise from improper modification of the registry. The Windows registry contains information critical to your computer and applications. Make sure you back up the registry before modifying it. For more information on the Windows Registry Editor and how to back up and restore it, refer to Microsoft Article ID 256986 “Description of the Microsoft Windows registry” at Microsoft Support. 

Set up Archive Manager Files Edition to use a different Temp folder by performing the steps below:

1. Open Registry Editor on the File server.

2. Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Metalogix\fsaPAM.

3. Create a new string value using the following information:

4. Restart the MAM services to apply changes. You can use the bat files that come with the installer:

NOTE: Make sure to run them as an administrator.