How to completely uninstall Active Administrator
Step 1: Uninstall the AA Audit Agents
- Open the Active Administrator Console.
- Select Auditing & Alerting | Agents.
- Highlight all of the Domain Controller(s) listed, and select the “stop” button.
- Click OK to use the AA Foundation service account.
- Right click all the DC’s and select the option “Remove”.
- Click “Yes” to remove.
- Click OK to use the AA Foundation service account.
Step 2: Delete Database
- Launch SQL Server Management Studio.
- Right click the Active Administrator database and choose Delete. Select option to close existing connections. Click OK.
- Right click the Active Administrator Archive database and choose Delete. Select option to close existing connections. Click OK.
- Verify that the *.MDF and *.LDF files corresponding to the Active Administrator databases are removed. The default location is C:\Program Files\Microsoft SQL Server\MSSQL11.MSSQLSERVER\MSSQL\DATA
Step 3: Delete the Default Security Groups and SQL Logins
- When the database was created, two default security groups may have been created, AA_Admin and AA_User. By default these groups are local groups on the SQL server. If “Global” was selected when the database was created, these groups would reside in the Users container of Active Directory. Delete these two groups.
- Verify that the AA_Admin and AA_User groups no longer exist under Security | Logins.
Step 4: Removing the application, associated files, and Registry Keys
- Launch Control Panel | Programs and Features
- Uninstall Quest Active Administrator Server and Quest Active Administrator Console
- Delete shortcuts that were created on the Desktop or Taskbar
**Note: This includes workstations that may also have the Active Administrator Console installed
Delete the following directories on the machine where the Active Administrator Server Management console was installed:
C:\ProgramData\QuestSoftware\ActiveAdministrator.dlv
C:\Users\Administrator\AppData\Roaming\Quest\Active Administrator
Delete the Active Administrator share. By default this is named “ActiveAdministrator” and is located on the C: drive, unless another location was selected during installation.
Verify the following directory was removed after uninstalling the Audit agent from the domain controller:
C:\WINDOWS\SLAgent
On the Active Administrator server delete the Registry key below:
HKEY_LOCAL_MACHINE\SOFTWARE\Quest\ Active Administrator
On the Domain Controller(s) where the agent was installed, delete the Registry key below:
HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Scriptlogic Corporation\Active Administrator Agent
Step 5: Reboot of the Active Administrator server is recommended, but not required.