Return
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Title
Scheduled Active Directory backups are no longer running -
Description
The AD backup schedules have stopped running. There are no errors, and no tasks are shown for the schedule backups. Running the backups manually is successful -
Resolution
Change the backup schedule to run at a different time:
- Open the AA Console
- Expand Configuration | Recovery Settings
- Change the time(s) which the backup runs
If the backup still fails to run on the schedule, try clearing the cache:
- Open the AA Server Manager
- Click Clear AFS Cache (or Clear Cache)
An additional step to help resolve this issue is to perform a maintenance task on the SQL server hosting the AA database. This should remove any blocked transactions that are preventing new transactions from committing changes to the AA database.