Configuring the Sendmail and Postfix report pack.
Configuring Sendmail and Postfix consists of 4 main components
• Creating a Server Group
• Identifying Internal Namespaces
• Identifying Internal Zones
• Identifying Process Aliases
Creating a Server Group
To identify the servers from which you want to gather information, you can create server groups and add Sendmail and Postfix servers to the groups. Server groups are used to provide additional report filtering options. You create gathering tasks to run against the server group. You can also create tasks to run against an individual server in a group.
To create a server group
1. Expand the MessageStats node in the treeview.
2. Expand the Sendmail and Postfix node and expand the Server Groups node.
3. Right-click Server Groups and select Create Server Group.
4. Enter the name of the server group you want in the Server Group box.
To add a server to a group
1. Expand the MessageStats node in the treeview.
2. Expand the Sendmail and Postfix node and expand the Server Groups node.
3. Right-click an existing server group and select Add Server to Group.
4. Enter a display name for the server.
5. Enter the fully qualified domain name or the IP address for the server.
6. Enter a valid user name and password in the Server Credentials box.
7. Click Next.
8. Select the time zone of the server being added from the standard list of time zones in the Server Time Zone box.
9. Enter the log file path in the Server Log File Path box.
This is the path to the folder on the mail server where the log files reside. To delete or rename a server group, select and right-click an existing server
group and select the appropriate menu option. The user account must have the proper rights and permissions to gather the log files from the Sendmail Unix server.
10. In the Server Log File Mask box, enter the log file mask that separates the Sendmail log files from all other files in the folder.
If you leave the Server Log File Mask value as blank, all the files in the folder will be gathered.
11. In the Historical Data Path box, enter the path that identifies the historical files that you want processed. The Historical Data Path is an optional setting that allows you to specify a folder or a Windows system where historical data can be imported. The path can be entered as a network UNC path, or as a local path.
12. Click Finish.
Editing Server Properties
To edit the properties for a specific server, select the server, right-click and select Properties.
For example, to update the time zone setting for a server, select the server in the treeview, right-click and select the Log Files tab.
Identifying Internal Namespaces
The Sendmail and Postfix reports provide information about internal and external email traffic. The report pack uses the hostname of a connected system to identify whether the system is internal to the organization. To correctly identify internal message traffic, you must provide a list internal zones or domain namespaces that are considered internal to your organization. If a message fails all possible checks for internal hosts, it is considered to be
external. Internal Zones is one of these checks, and Internal Namespaces is another check. For correct reporting of internal and external email traffic, if you
are unable to configure Internal Zones, you must configure Internal Namespaces. You can use the Internal Namespace tab to ensure that the report pack can correctly identify internal namespaces are report traffic to these namespaces correctly.
Use the Internal Namespace tab to do the following:
• To add internal namespaces to the list
• To edit internal namespaces
• To remove internal namespaces from the list
To add internal namespaces to the list
1. Expand the MessageStats node in the treeview and select the Sendmail and Postfix node.
2. Right-click and select Properties.
3. Select the Internal Namespaces tab.
4. Click Add.
5. Enter the namespace in the Internal Namespace box and click OK.
6. Click OK.
To edit internal namespaces
1. Expand the MessageStats node in the treeview and select the Sendmail and Postfix node.
2. Right-click and select Properties.
3. Select the Internal Namespaces tab.
4. Select the domain name you want to edit.
5. Click Edit in the Internal Namespaces window.
6. Enter the changes to the internal namespace you want and click OK.
7. Click OK.
To remove internal namespaces from the list
1. Expand the MessageStats node in the treeview and select the Sendmail and Postfix node.
2. Right-click and select Properties.
3. Select the Internal Namespaces tab.
4. Select the internal namespace that you want to remove.
5. Click Remove in the Internal Namespaces window.
6. Click OK.
Identifying Internal Zones
The Sendmail and Postfix Report Pack allows you to create Internal Zones that identify ranges of IP addresses that are used internally within your organization.
You can use the Internal Zones tab to ensure that the Sendmail and Postfix Report Pack correctly reports email traffic for all internal IP addresses.
The Internal Zones page contains two separate windows:
• Internal Zones
• Exception Addresses (treated as external hosts instead of internal zones)
Use the Internal Zones tab to do the following:
• To add internal zones
• To edit internal zones
• To remove internal zones
To add internal zones
1. Expand the MessageStats node in the treeview and select the Sendmail and Postfix node.
2. Right-click and select Properties.
3. Select the Internal Zones tab.
4. Click Add in the Internal Zones window.
5. Enter the internal zone you want to add and click OK.
6. Click OK.
To edit internal zones
1. Expand the MessageStats node in the treeview and select the Sendmail and Postfix node.
2. Right-click and select Properties.
3. Select the Internal Zones tab.
4. Select the internal zones that you want to edit.
5. Click Edit in the Internal Zones window.
6. Enter the changes to the internal zones you want and click OK.
7. Click OK.
To remove internal zones
1. Expand the MessageStats node in the treeview and select the Sendmail and Postfix node.
2. Right-click and select Properties.
3. Select the Internal Zones tab.
4. Select the internal zone that you want to remove.
5. Click Remove in the Internal Zones window.
6. Click OK.
Exception Addresses
You can also enter exception addresses in the Internal Zones property page. The exception addresses are used to identify any internal hosts that should be
treated as external.
Use the Internal Zones property page to do the following:
• To add exception addresses
• To edit exception addresses
• To remove exception addresses
To add exception addresses
1. Expand the MessageStats node in the treeview and select the Sendmail and Postfix node.
2. Right-click and select Properties.
3. Select the Internal Zones tab.
4. Click Add in the Exception Addresses window.
5. Enter the exception address you want to add and click OK.
6. Click OK.
To edit exception addresses
1. Expand the MessageStats node in the treeview and select the Sendmail and Postfix node.
2. Right-click and select Properties.
3. Select the Internal Zones tab.
4. Select the exception address you want to edit.
5. Click Edit in the Exception Addresses window.
6. Enter the changes to the exception address you want and click OK.
7. Click OK.
To remove exception addresses
1. Expand the MessageStats node in the treeview and select the Sendmail and Postfix node.
2. Right-click and select Properties.
3. Select the Internal Zones tab.
4. Select the exception address that you want to remove.
5. Click Remove in the Exception Addresses window.
6. Click OK.
Identifying Process Aliases
While parsing the Sendmail or Postfix log files, the report pack task processors filter the log entries by using the process name field. However, you can also use
the Process Alias tab to configure your server to use whatever process tag you want. By default, only the log entries which have a process field that starts with the
standard Sendmail or Postfix process names (for example, “sendmail”, “postfix/smtpd”, etc) are processed and all others are ignored. If your system is configured such that Sendmail or Postfix logs events using different process names (for example, “sm-mta” instead of “sendmail”), you must provide a complete list of alternate process names. Each alternate process name can be entered into the Process Aliases list as a process alias. Each process alias identifies a standard process name along with an alternate process name (or process alias). Once the process alias is registered, the log file parser treats the process alias name the same as the
standard process name to which it is linked. Each standard process can be defined with multiple aliases, but each alias name must be unique within the entire Process Aliases list.
Use the Process Alias tab to do the following:
• To add a process alias
• To edit a process alias
• To remove a process alias
To add a process alias
1. Expand the MessageStats node in the treeview and select the Sendmail and Postfix node.
2. Right-click and select Properties.
3. Select the Process Aliases tab.
4. Click Add in the Process Aliases window.
5. Enter the process alias you want to add and click OK.
6. Click OK.
To edit a process alias
1. Expand the MessageStats node in the treeview and select the Sendmail and Postfix node.
2. Right-click and select Properties.
3. Select the Process Aliases tab.
4. Select the process alias that you want to edit.
5. Click Edit in the Process Aliases window.
6. Enter the changes to the process alias you want and click OK.
7. Click OK.
To remove a process alias
1. Expand the MessageStats node in the treeview and select the Sendmail and Postfix node.
2. Right-click and select Properties.
3. Select the Process Aliases tab.
4. Select the process alias that you want to remove.
5. Click Remove in the Process Aliases window.
6. Click OK.
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