Check the Windows Event Viewer and see if you have the following error.
Error 1327 Invalid Drive: X:\
If you have that error posted follow these steps.
- Press the Windows + S shortcut keys to open the Windows search box.
- When it appears, type “cmd” (without quotes), and then right-click on the Command Prompt search result.
- Select Run as Administrator. Then, choose Yes when a UAC (User Account Control) window appears.
- Type “subst X: Y:\” (without quotes) in the Command Prompt and hit Enter on your keyboard. X represents the problematic or non-existent drive, while Y is the correct/substitute drive. For better results, substitute “Y” with “C” (Local disk).
- After executing the command, close the CMD window and restart your Windows PC.
- Then, try to run the MSI installer again and check if the error was successfully removed.