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You may see your service account in the security log of the OCS environment that is being monitored. If you are using the OCS Diagnostic Console, you connect to the OCS server using the user credentials of the user who is currently logged in. Kerberos logs events in the event log during authentication.
Before you launch and connect to the OCS Diagnostic Console, read OCS related information on Active Directory. You need read access to the following:
When you connect to the Diagnostic Console, the home page displays a high level summary of your OCS server.
The home page contains the various panels, message flows, and drilldowns to help you perform an extensive analysis of the major components on your OCS server.
To view detailed information on your specific components, right-click a component, message flow, and drilldown, and select What’s This, Metrics, or Properties.
The Diagnostic Console contains the following panels:
The Server Information panel, located below the toolbar, displays information about the OCS environment you are currently viewing. This information includes:.
OCS Version
Indicates the OCS version to which you are connected - either OCS 2007 or OCS 2007 R2.
Server FQDN
Indicates the Fully Qualified Domain Name of the server being monitored.
Operating System
Indicates the operating system running on the server being monitored.
OCS Pool
Indicates the name of the pool to which the server being monitored belongs.
Back-End Database
Indicates the server (and possible instance) hosting the Back-End database for the pool.
Server Certificate (CRT) Status Ball
Validates the identification of the remote server.
AS Status Ball
Indicates if the Application Sharing (AS) server is present and registered in the environment. Use the drilldown to monitor the performance and requests of the AS Server.
The AS Status Ball is active only if you are connected to an OCS 2007 R2 server.
QMS Status Ball
Indicates that there is a Quality of Monitoring Experience (QMS) server configured in the environment. Use the drilldown to see what server(s) is (are) hosting the role.
CDR Status Ball
Indicates there is a Call Details Report (CDR) Server Role configured in the environment. Use the drilldown to see what server(s) is (are) hosting the role.
CWA Status Ball
Indicates there is a Communicator Web Access (CWA) Server Role configured in the environment. Use the drilldown to see what server(s) is (are) hosting the role
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