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StoragePoint 6.1 - Hitachi H3 Adapter Guide

Problem: Receive an error message when testing a storage profile.

When clicking the Test Storage Settings button on a storage profile using the Hitachi S3 adapter you receive an error similar to this:
hcap35

This error is because a RETENTION value was specified on the storage profile’s Connection String and StoragePoint cannot delete the externalized test file. This should be considered a successful test.

Problem: Receiving errors on storage or retrieval of externalized content.

Wherever possible, StoragePoint surfaces error messages returned by Hitachi S3 either directly to the user or within the SharePoint ULS logs. You should refer to your HCP/HCAP documentation for errors logged by the HCP/HCAP Adapter.

Problem: Newly uploaded content is not being archived as expected.

For event based retention to work, the item has to exist before it can be tagged with retention during the archive process. So if content is uploaded with a change to the metadata that would normally archive the item, it won’t be archived. However, any subsequent change to the item will flag it for archiving, and the next successful run of the content queue migrator will archive that content.

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