Getting started
Required permissions
Installing Recovery Manager for Exchange
Uninstalling Recovery Manager for Exchange
Starting Recovery Manager for Exchange
Licensing
Configuring Recovery Manager for Exchange
Configuring Microsoft Outlook
Configuring IBM Lotus Notes
Working with storages
About storages
Extracting an Exchange Server database from backup
Restoring data
Working with Quest® Rapid Recovery® (AppAssure®)
Working with Quest® NetVault Backup®
Accessing backups directly
Extracting incremental or differential backups
Registering a storage
Guidelines for working with NetVault Backup
Extracting a database from a Volume Shadow Copy snapshot backup created with NetVault Backup
Working with Quest® vRanger®
Guidelines for working with vRanger
Backing up a virtual machine running Exchange Server
Extracting an Exchange Server database from a backup Created with vRanger
Working with CA ARCserve Backup
Guidelines for working with ARCserve Backup
Extracting a database from a streaming backup
Extracting a database from a snapshot backup
Working with EMC NetWorker
Registering storages from streaming backups created with NetWorker
Registering storages from snapshot backups created with NetWorker
Working with HP Data Protector
Working with IBM Tivoli Storage Manager
Registering storages from streaming backups created with Tivoli Storage Manager
Registering storages from snapshot backups created with Tivoli Storage Manager
Registering a public folder database using Exchange emulation
Working with Microsoft Data Protection Manager
Guidelines for working with Data Protection Manager
Extracting a database by using Data Protection Manager
Working with Microsoft Windows Backup
Working with Microsoft Windows Server Backup
Working with Symantec Backup Exec
Guidelines for working with Backup Exec
Extracting a Database from a Backup Created with Backup Exec 2012
Extracting a database from a streaming backup created with a pre-2012 version of Backup Exec
Extracting a database from a snapshot backup created with a pre-2012 version of Backup Exec
Working with Symantec NetBackup
Working with unlisted backup software
Registering an offline Exchange Server database
Registering recovery databases or databases from a recovery storage group
Registering a damaged Exchange Server database
Opening a storage
Closing a storage
Renaming a storage
Deleting a storage
Deleting items from a target storage
Deleting items from a source storage
Setting access permissions for target files
Optimizing Recovery Manager for Exchange performance
Storage indexing
Restoring messages
Automated Tasks
Method 1: Finding and restoring messages
Method 2: Restoring messages while browsing a source storage
Method 3: Restoring messages using an automated task
Method 4: Exporting messages
Method 5: Restoring messages to their home Exchange Server mailboxes
Previewing a message in a source storage
Restoring attachments
Method 1: Finding and restoring attachments
Method 2: Restoring attachments while browsing a source storage
Restoring folders
Method 1: Finding and restoring folders
Method 2: Restoring a folder while browsing a source storage
Method 3: Exporting all messages from particular folders
Method 4: Restoring public folders using the Task Pad View
Restoring mailboxes
Method 1: Restoring a mailbox while browsing a source storage
Method 2: Exporting all messages from a mailbox
Method 3: Restoring mailboxes using an automated task
Method 4: Restoring mailboxes using the Task Pad View
Method 5: Restoring mailboxes to their online home
Importing Data from .Pst Files to Online Exchange Mailboxes
Selecting a target folder
Comparing and restoring storages, mailboxes, or folders
Step 1: Compare storages, mailboxes, or folders
Step 2 (optional): Restore items from the list of comparison results
Searching for messages, attachments, or folders in source storages
About automated tasks
Managing automated tasks
Management Shell
Task Manager View
Creating a task
Creating a new scheduled task
Scheduling an existing task
Modifying an existing task
Creating a copy of an existing task
Importing tasks created with previous versions of Recovery Manager for Exchange
Running a task
Stopping a task
Monitoring a task
Basic usage scenarios for automated tasks
About Management Shell
Installing or uninstalling Management Shell
Opening Management Shell
Getting help
Cmdlets provided by Management Shell
Web Interface
Cmdlets for connecting to storages
Cmdlets for retrieving (searching for) objects
Cmdlets for restoring data
Cmdlets for exporting data
Cmdlets for managing automated tasks
Other cmdlets
Usage scenarios
About Web Interface
Deploying Web Interface
Configuring access to Web Interface
Configuring the Web browser
Connecting to Web Interface
Using Web Interface
Appendices
Mailbox Restore Wizard
Add Mailboxes to Restore
Select a Restore Scope Option
Configure Restore Criteria
Select Type of Target Storage
Specify Target Domain
How to Handle Missing Target Mailboxes?
Select AD Backup
Select AD Container
Select Exchange Server Database
Select Target Storage
Select Where to Place Mailboxes
Specify Target .Pst Files Options
Select a Restore Method
Select Time Stamp to Apply
Select Types of Items to Restore
Performing Restore
Mailbox Restore Wizard Completed
Public Folder Restore Wizard
Add Public Folders to Restore
Select Type of Target Storage
Select Target Storage
Specify Target .Pst Files Options
Select a Restore Method
Select Time Stamp to Apply
Select Types of Items to Restore
Performing Restore
Public Folder Restore Wizard Completed
Message Restore Wizard
Add Messages to Restore
Select Grouping Option
Select Action for Messages
Select Target Storage
Specify Options for Target .Eml Files
Specify Options for Target .Msg Files
Specify Options for Target .Txt Files
Specify Export Parameters
Select Type of Target Storage
Specify Target Domain
How to Handle Missing Target Mailboxes?
Select AD Backup
Select AD Container
Select Exchange Server Database
Specify Home Exchange Server
Specify Target .Pst Files Options
Select a Restore Method
Select Time Stamp to Apply
Performing Restore
Message Restore Wizard Completed
Message Delete Wizard
Import .Pst Files Wizard
Add Files to Import
Select an Exchange Type
Specify Target Domain
Specify Office 365 Credentials
Specify Matching Options
Match Progress
Specify Import Criteria
Import Progress
Add Storage Wizard
Select a Backup Access Method
Select an Exchange Type
Select Backup Software
Emulate Exchange or Access Backup Server
Specify Exchange Server Version
Select How to Provide Information
Set Up a List of Databases
Select Storage Groups
Enter Storage Group Names
Specify Databases
Specify Administrative Group and Organization
Specify Exchange Server Emulation Options
Specify Database Location
Emulating Exchange Server
Specify NetWorker Server and Backed Up Exchange
Specify IBM Tivoli Storage Manager Server Options
Specify Backup Location
Specify Microsoft Data Protection Manager Options
Specify Backed Up Exchange Server
Select a Savepoint
Add Exchange Stores
Add Exchange Stores
Select What to Register (when accessing online Exchange Servers)
Select What to Register (when accessing Exchange Online in Office365)
Specify Domain
Specify Office 365 Credentials
Add Mailboxes
Select a Connection Method
Connect As
Specify Exchange Server
Select Exchange Stores
Select What to Register (when accessing Exchange database, Domino databases, or .pst files)
Select How to Add Storages (when adding targets in the left pane)
Specify Exchange Database Files
Specify Defragmentation Parameters
Defragment Databases
Database Defragmentation Progress
Select a Restore Point
Specify Domino Database Path and Files
Add .Pst Files to Register as Storages
Specify Archive Manager Access Options
Select Mailboxes to Show
Register Items As
Catalog Wizard
Select Type of Backup Media
Add Backup Files
Select Tape Drives
Add Removable Storage Media
Cataloging Media
Task Wizard
Select Action
Select Template
Specify Task File
Option: Catalog Backups Template
Comparison of Recovery Manager for Exchange editions
Select Type of Backup Media (Backup Cataloging)
Add Backup Files (Backup Cataloging)
Select Tape Drives (Backup Cataloging)
Add Removable Storage Media (Backup Cataloging)
Option: Restore Templates
Select Type of Backup Media
Add Backup Files
Select Tape Drives
Add Removable Storage Media
Specify EMC NetWorker Server and Client
Specify IBM Tivoli Storage Manager Server Options
Specify Microsoft Data Protection Manager Options
Specify Parameters for Backups
Specify Storage Groups and Stores
Add Exchange Stores
Specify Database Location
Select Source Storages
Specify Home Exchange Server
Select Type of Offline Exchange Databases Location
Select Type of Offline Domino Databases Location
Add Folders
Add Offline Exchange Databases
Add Offline Domino Databases
Select Type of .Pst Files Location
Add .Pst Files
Specify Mailbox
Select Target Mailbox Folder
Specify Source Exchange Server
Specify Target Exchange Server
Specify Source Domain
Specify Target Domain
Add Mailboxes
Select Where to Place Mailboxes
Select Target Public Folder
Specify .Pst File
Select Target .Pst File Folder
Specify Target .Pst Files Options
Select a Restore Method
Select Time Stamp to Apply
Specify Options for Target .Eml Files
Specify Options for Target .Msg Files
Specify Options for Target .Txt Files
Specify Archive Manager Access Options
Specify Restore Options
Specify Export Parameters
Specify Search Criteria
Specify Account
Specify Destination Task File
Configuring Microsoft Outlook
Recovery Manager for Exchange requires Microsoft Outlook. For supported versions of Outlook, see the "System Requirements" section in the Release Notes supplied with this release.
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Also, we recommend that you choose standard or full installation for other Outlook versions. |
Configuring Outlook includes the following steps:
- Step 1: Start Outlook
- Step 2: Set Outlook as the default client
- Step 3: Ensure that Cached Exchange Mode is disabled
Step 1: Start Outlook
Start Outlook. Depending on the Outlook behavior and the Outlook version you use, perform the corresponding action as listed in the below table.
Table 8: Outlook behavior and your actions
| Outlook behavior | Your action |
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| Outlook main window opens. | Proceed to Step 2: Set Outlook as the default client. |
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One of the following wizards opens:
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If you are using Outlook 2007 or Outlook 2010
If you are using Outlook 2013 or Outlook 2016
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| Internet Connection Wizard opens. | Click Cancel to close the wizard. |
| Office Activation Wizard opens. | Follow the instructions in the wizard to activate your software. |
| Choose Profile dialog box opens. | Select the profile you want to use and click OK. |
| New Profile dialog box opens. |
If you are using Outlook 2007, Outlook 2010, Outlook 2013 or Outlook 2016
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Step 2:Set Outlook as the default client
To set Outlook as the default client
- At a command prompt, run the following command:
%systemroot%\system32\control.exe /name Microsoft.DefaultPrograms
- In the window that opens, click the Set your default programs command link.
- Under Programs, select the entry representing Microsoft Outlook, and then click Set this program as default.
Step 3: Ensure that Cached Exchange Mode is disabled
Recovery Manager for Exchange does not support Cached Exchange Mode, therefore if you are using Outlook 2007 or later, make sure that Cached Exchange Mode is neither enabled in Outlook nor enforced by Group Policy. For more information on how to disable Cached Exchange Mode in Outlook, see the documentation for your version of Outlook.
Configuring IBM Lotus Notes
To view, search, and restore Lotus Domino data, you must install IBM Lotus Notes on the Recovery Manager for Exchange computer. For supported versions of IBM Lotus Notes, see the "System Requirements" section in the Release Notes supplied with this release.
To configure Lotus Notes for use with Recovery Manager
- Start Lotus Notes.
If the Lotus Notes main window opens, Lotus Notes is ready for use with Recovery Manager for Exchange. Otherwise, complete the Client Configuration Wizard that starts.
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Working with storages
Working with storages
- About storages
- Extracting an Exchange Server database from backup
- Accessing backups directly
- Extracting incremental or differential backups
- Registering a storage
- Opening a storage
- Closing a storage
- Renaming a storage
- Deleting a storage
- Deleting items from a target storage
- Deleting items from a source storage
- Setting access permissions for target files
About storages
A source storage is a storage that Recovery Manager for Exchange can search and restore data from. Registering a source storage with Recovery Manager for Exchange allows you to search that storage and restore messagelevel items, mailboxes, or public folders the storage contains. All source storages registered with Recovery Manager for Exchange are located in the Source Storages node in the left pane.
A target storage is a storage to which Recovery Manager for Exchange can restore data. All target storages registered with Recovery Manager for Exchange are located in the Target Storages node in the left pane.
Items that are supported as source or target storages depend on the Recovery Manager for Exchange edition you are using. For more information, see Comparison of Recovery Manager for Exchange editions.