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NetVault 13.2 - Administration Guide

Introduction Getting started Configuring clients Managing catalog search Configuring storage devices
About storage devices SAN considerations Quest DR Series systems Quest QoreStor Object storage NetVault SmartDisk EMC Data Domain Systems Snapshot Array Manager Virtual Tape Libraries Virtual standalone drives Shared Virtual Tape Libraries Physical tape devices Storage tiers
Backing up data Managing policies Restoring data Managing NetVault dashboard Managing jobs Monitoring logs Managing storage devices
Monitoring device activity Managing disk-based storage devices in list view Managing disk-based storage devices in tree view Managing the Snapshot Array Manager Managing tape libraries in list view Managing tape libraries in tree view Managing tape drives in list view Managing tape drives in tree view Adding shared devices
Managing storage media Managing user and group accounts Monitoring events and configuring notifications Reporting in NetVault Working with client clusters Configuring default settings for NetVault
About configuring default settings Configuring encryption settings Configuring plug-in options Configuring default settings for post-scripts Configuring default settings for Verify Plug-in Configuring Deployment Manager Settings Configuring Job Manager settings Configuring Logging Daemon settings Configuring Media Manager settings Configuring Network Manager settings Configuring Process Manager settings Configuring RAS device settings Configuring Schedule Manager settings Configuring Web Service settings Configuring Auditor Daemon settings Configuring firewall settings Configuring general settings Configuring security settings Synchronizing NetVault Time Configuring default settings for global notification methods Configuring the reporting utility Configuring NetVault WebUI default settings Configuring NetVault to use a specific VSS provider Configuring default settings using Txtconfig
Diagnostic tracing Managing diagnostic data Using the deviceconfig utility NetVault processes Environment variables Network ports used by NetVault Troubleshooting
Common errors
NetVault Service fails to start on Windows NetVault Service fails to start after the machine is restarted NetVault Service starts, but stops immediately on Linux Login fails after any change in the server IP address Unexpected behavior of NetVault WebUI WebUI does not run in Compatibility View in Internet Explorer NetVault installer fails during push installation VSS-based backup fails Modifying TCP/IP socket buffer size on Windows Restores using Data Copy savesets fail on clients running NetVault 10.0.1 Restore fails on Itanium platforms if the index is larger than 2GB After upgrade, Data Copy and Consolidated backup job on Linux fails After upgrade, console error is displayed on WebUI pages Deployment task hangs on target Linux machine during push installation. Unable to add package store with hostname. Deployment task fails due to network configuration issues. Domain user is unable to login NetVault Server if the workstation attribute is set. Domain user is unable to login NetVault Server on Debian 9. Adding the target machine as a client fails, after successful push installation. Unable to install, uninstall or navigate catalog search page after manually uninstalling NetVault Client Host. Unable to install, uninstall catalog search on client after NetVault Server migration with the same or different server name External Azure AD user cannot add an external Azure AD user to NetVault Server Failed to verify target Windows machine from a Linux-based NetVault Server NetVault is unable to send reports as an email attachment in PDF format on RHEL 5.x platform Restore fails on NetVault Database backup When using RDA for backups, only four streams are used at once Unable to create large VTL on Linux Browsing a folder with a large number of files times out Push installation failed on Linux
Safe Mode in NetVault

Viewing cleaner statistics

1
On the <type> Device page, click View Cleaner Statistics.
On the Cleaner Statistics page, you can view the current and previous run statistics. The following information is displayed: File Processed, Bytes Processed, Bytes Reclaimed, Completion Time, Start Time, and End Time.

Starting or stopping cleaner

You can start the cleaning process only when the Cleaner Status of the device is Pending or Done and stop the cleaning process only when the Cleaner Status of the device is Running.

1
On the <type> Device page, click Start Cleaner.
2
In the Start Cleaner dialog box, click Start Cleaner.
1
On the <type> Device page, click Stop Cleaner.
2
In the Stop Cleaner dialog box, click Stop Cleaner.

The Cleaner Status of the device is updated accordingly.

Managing device users

1
On the <type> Device page, click Manage Users.
The Manage <type> Device Users page displays the following information:
Device Name: Name of the device.
Actions: Options for user account-related tasks.
User Name: User name of the user.
You can use the Search option to filter the table data and find entries that contain the specified string. You can also include wildcards (“?” or “*”) in the search filter string.
You can create and manage the various users from the <type> Device page and configure the options described in the following sections:
1
On the Manage <type> Device Users page, click Add User.
2
In the Add User dialog box, configure the following options:
Table 77. Add User

User Name

Type the user name for the user account. The name must start with an alphabetical character and be between 6 to 31 character long.

New Password

Type a new password for the user account.

A password can contain 8 to 16 characters.

Re-enter password

Retype the password for confirmation.

1
On the Manage <type> Device Users page, in the list of device-based users, locate the applicable user.
2
Click the corresponding icon in the Actions column, and select Change Password.
3
In the Change Password dialog box, configure the following options.
Table 78. User password

Current Password

Type the current password for the user account.

New Password

Type a new password for the user account.

A password can contain 8 to 16 characters.

Re-enter password

Retype the password for confirmation.

4
Click Change Password to save the details, and return to the Manage <type> Device Users page.
1
On the Manage <type> Device Users page, in the list of device-based users, locate the applicable user.
2
Click the corresponding icon in the Actions column, and select Delete.
3
In the Delete User dialog box, click Delete.

Managing a container

On the <type> Device page, you can view the list of containers or storage groups for the device. To save your choice, select Remember this selection. By default, Containers is selected.

For each container, the <type> Device page displays Storage Utilization information as well as the following information:

Actions: Options for container-related tasks.
Container Name: Name of the container.
Storage Group Name: Name of the group to which the container is assigned.
Attached To NetVault: Yes or No (If the container is attached to the NetVault or not).

By default, the table is sorted by Container Name (descending order).

To view the page size setting, sorting order in the table, export the records, or edit table settings, click the icons at the lower-right corner of the table. For more information, see Customizing tables in NetVault WebUI.

You can use the Search option to filter the table data and quickly find entries that contain the specified string. You can also include wildcards (“?” or “*”) in the search filter string.

You can create and manage a container from the <type> Device page and configure the options described in the following sections:

1
On the <type> Device page, with the Containers option selected, click Create Container.
2
In the Create Container dialog box, select the storage group, and type the name of the container.
3
Click Save.
1
On the <type> Device page, locate the applicable container.
2
Click the corresponding icon in the Actions column, and select Delete.
3
In the Delete Container dialog box, click Delete.

You can add a container as a media only if the status in the field Attached To NetVault is No.

1
On the <type> Device page, locate the applicable container.
2
Click the corresponding icon in the Actions column, and select Add As A Media.
3
On the Add As A Media dialog box, configure the following options:

Block size

The default block size is 512 KiB. The block size cannot be changed for Quest DR Series systems.

Stream Limit

The default value for this setting is 256 streams. This setting applies to all NetVault Servers to which the container is added. If the number of data streams exceeds the defined limit for the container, the Media Manager reports an error (“Device has too many streams”).

You can set the soft stream limit to any value between 1 and 512.

If the container is added to more than one NetVault Server, set the same soft stream limit on all servers.

Force Add

If the device is already added to another NetVault Server with the same name, select the Force Add check box. This option can be useful if you have performed a disaster recovery to rebuild the NetVault Server.

4
Click Add As A Media.

You can remove a container as a media only if the status in the field Attached To NetVault is Yes.

1
On the <type> Device page, locate the applicable container.
2
Click the corresponding icon in the Actions column, and select Remove Media.
3
In the Remove Device dialog box, click Remove.
4
If NetVault fails to remove the device, select the Force Removal check box in the confirmation dialog, and click Remove.
NOTE: You can use the Force Removal option to remove a device that is not in use. However, the device may still try to communicate with the NetVault Server.
1
On the <type> Device page, locate the applicable container.
2
Click the corresponding icon in the Actions column, and select Statistics.
In the Statistics dialog box, you can view the following information: Files Replicated Inbound, Bytes Processed Inbound, Bytes Replicated Inbound, Bytes Transferred Inbound, Errors Inbound, Files Replicated Outbound, Bytes Processed Outbound, Bytes Replicated Outbound, Bytes Transferred Outbound, Outbound Errors, Bytes Synthesized, Current Bytes, Bytes Transferred, Files Ingested, Files Aborted, Ingest Errors, Files Read, Bytes Read, and Read Errors.

You can modify the user password or stream limit for an existing container in the DR Series system.

3
Click the corresponding Manage Device icon .
The DR Series Device Management page is displayed.
4
Click Update, and in the Update Device Details dialog box, modify the required settings.

Username

Specify a user account that can be used to log on to the device.

Any user with RDA permission on the DR Series system can be used as username.

Password

Type the password for the user account.

Stream Limit

The default value for this setting is 256 streams. This setting applies to all NetVault Servers to which the container is added. If the number of data streams exceeds the defined limit for the container, the Media Manager reports an error (“Device has too many streams”).

You can set the soft stream limit to any value between 1 and 512.

If the container is added to more than one NetVault Server, set the same soft stream limit on all servers.

5
Click Update to save the settings.

You can modify the username, password, stream limit, or block size for an existing Data Domain system.

3
Click Update, and in the Update Device Details dialog box, modify the required settings.

Username

Specify a DD Boost user account that can be used to log on to the device for backups and restores. Verify that the user account is created on the Data Domain system before you add the device to the NetVault Server.

Password

Type the password for the user account.

Stream Limit

The default value for this setting is 32 streams. This setting applies to all NetVault Servers to which the container is added. If the number of data streams exceeds the defined limit for the container, the Media Manager reports an error (“Device has too many streams”).

You can set the soft stream limit to any value between 1 and 256.

If the container is added to more than one NetVault Server, set the same soft stream limit on all servers.

Block size

Type or select the block size for data transfers. The block size is specified in KiB. The default block size is 128 KiB.

4
Click Update to save the settings.

You can modify the username, password, stream limit, or block size for an existing QoreStor system.

3
Click Update, and in the Update Device Details dialog box, modify the required settings.

Username

Specify a user account that can be used to log on to the device.

Any user with RDA permission on the QoreStor system can be used as username.

Password

Type the password for the user account.

Stream Limit

The default value for this setting is 64 streams. This setting applies to all NetVault Servers to which the container is added. If the number of data streams exceeds the defined limit for the container, the Media Manager reports an error (“Device has too many streams”).

You can set the soft stream limit to any value between 1 and 256.

If the container is added to more than one NetVault Server, set the same soft stream limit on all servers.

4
Click Update to save the settings.
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