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NetVault 13.0.2 - Administration Guide for Managed Service Providers

Introduction Getting started Configuring clients Managing catalog search Configuring storage devices
About storage devices SAN considerations Quest DR Series systems Quest QoreStor NetVault SmartDisk EMC Data Domain Systems Snapshot Array Manager Virtual Tape Libraries Virtual standalone drives Shared Virtual Tape Libraries Physical tape devices Storage tiers
Backing up data Managing policies Restoring data Managing NetVault dashboard Managing jobs Monitoring logs Managing storage devices
Role-based access to manage storage devices Monitoring device activity Managing disk-based storage devices in list view Managing disk-based storage devices in tree view Managing the Snapshot Array Manager Managing tape libraries in list view Managing tape libraries in tree view Managing tape drives in list view Managing tape drives in tree view Adding shared devices
Managing storage media Managing user and group accounts Managing Tenant Monitoring events and configuring notifications Reporting in NetVault Working with client clusters Configuring default settings for NetVault
About configuring default settings Configuring encryption settings Configuring plug-in options Configuring default settings for post-scripts Configuring default settings for Verify Plug-in Configuring Deployment Manager Settings Configuring Job Manager settings Configuring Logging Daemon settings Configuring Media Manager settings Configuring Network Manager settings Configuring Process Manager settings Configuring RAS device settings Configuring Schedule Manager settings Configuring Web Service settings Configuring Auditor Daemon settings Configuring firewall settings Configuring general settings Configuring security settings Synchronizing NetVault Time Configuring the reporting utility Configuring NetVault WebUI default settings Configuring NetVault to use a specific VSS provider Configuring default settings using Txtconfig
Diagnostic tracing Managing diagnostic data Using the deviceconfig utility NetVault processes Environment variables Network ports used by NetVault Troubleshooting
Common errors Safe Mode in NetVault

Configuring memberships for a user account or user group

To configure memberships for a user account or user group:
1
On the Manage User Accounts and User Groups page, click Group Memberships.
For groups, select the Groups tab.
2
On the Editing Group Memberships for User page, add or remove the client group, media group, or storage tier memberships using the following options:
•
To grant access to specific groups, the MSP and tenant administrator needs to select the groups in the Not a Member Of list, and click Join. The selected client groups are moved to the Member of list.
(To select consecutive items, hold down the Shift key while clicking with the mouse button; to select non-consecutive items, hold down the Ctrl key while clicking with the mouse button.)
•
To remove a group, the MSP administrator needs to select the group in the Member of list, and click Leave.
3
To save the group membership information for the user, and return to the user settings page, click Apply.

Granting privileges and quota

To grant user privileges and job and media quota:
1
On the Manage User Accounts and User Groups page, click Privileges and Quotas.
For groups, select the Groups tab.
2
Grant appropriate user privileges and job and media quota.
 
Table 112. User privileges and quotas
Item
Description

User Privileges

To grant or revoke user privileges, do the following:

•
Grant all privileges: To grant all privileges to a user account, select the User is granted ALL privileges check box.
•
Assign presets: To assign a predefined or user‑defined preset, select the Preset in the Privileges Presets list, and click Load. A predefined Preset can be identified by a trailing ♦ symbol in its name.
When you assign a Preset to a user, the user is granted all the permissions included in that set. The selected privileges are moved to the Granted list.
You can assign only one Preset. If you load a new Preset, the Granted list is overwritten with the new set of privileges.
For more information about creating, modifying, and deleting Presets, see Using Presets.

Media Quota

The media quota is the storage limit that is assigned to a tenant to perform backup operation. When MSP registers a tenant, the media quota for a particular tenant is set through the Media Quota (terabytes) to create backup jobs. Hence, the Infinite and Up to options are disabled. To set Media Quota, see, Table 117.

Job Quota

The job quota is the maximum number of jobs the user can perform or create. When MSP registers a tenant, the job quota for a particular tenant is set through the Job Quota to create backup jobs. Hence, the Infinite and Up to options are disabled. To set Job Quota, see, Table 117.

3
Click Apply to save the group membership information for the user, and return to the Manage User Accounts and User Groups page.

Granting add and remove permissions

To grant a user add and remove permissions for a specific group:
1
Add the user to a group that contains at least two clients.
For more information, see Configuring memberships for a user account or user group.
2
In the Navigation pane, click Users and Groups.
3
On Manage User and Group Accounts page, click Group Memberships.
4
On the Editing Group Memberships for User page, in the Not a Member Of list, click Join for all client groups.
5
Click Apply.
6
On the Manage User and Group Accounts page, click Privileges and Quotas.
7
In the Add list, select the Clients — Add/remove clients privilege.
8
Click Add.
You can now use this user to add a client to the group.

Setting up notification profile

To set up notification profile for a user account:
1
On Manage User Accounts and User Groups, click Notification Profile.
for groups, select the Groups tab.
2
In the events table, open the event class and event type, and select the notification method that you want to use.
 
Table 113. User notification profile
Item
Description

E-mail

Select this method to send an email notification to the user when the event occurs. The user notifications are delivered to the email ID configured in the E-mail-1 box on the User Details page.

Windows Pop-up Message

Select this method to display pop-up messages to the user when the event occurs. This method is only supported on Windows-based clients. The pop-up messages are not displayed if a firewall or any other tool is configured to block such messages. The pop-up message notification method is not available in the recent versions of Windows.

3
Click Apply to save the user details, and return to the Manage User Accounts and User Groups page.
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