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NetVault 13.0.1 - Administration Guide for Managed Service Providers

Introduction Getting started Configuring clients Managing catalog search Configuring storage devices
About storage devices SAN considerations Quest DR Series systems Quest QoreStor NetVault SmartDisk EMC Data Domain Systems Snapshot Array Manager Virtual Tape Libraries Virtual standalone drives Shared Virtual Tape Libraries Physical tape devices Storage tiers
Backing up data Managing policies Restoring data Managing NetVault dashboard Managing jobs Monitoring logs Managing storage devices
Role-based access to manage storage devices Monitoring device activity Managing disk-based storage devices in list view Managing disk-based storage devices in tree view Managing the Snapshot Array Manager Managing tape libraries in list view Managing tape libraries in tree view Managing tape drives in list view Managing tape drives in tree view Adding shared devices
Managing storage media Managing user and group accounts Managing Tenant Monitoring events and configuring notifications Reporting in NetVault Working with client clusters Configuring default settings for NetVault
About configuring default settings Configuring encryption settings Configuring plug-in options Configuring default settings for post-scripts Configuring default settings for Verify Plug-in Configuring Deployment Manager Settings Configuring Job Manager settings Configuring Logging Daemon settings Configuring Media Manager settings Configuring Network Manager settings Configuring Process Manager settings Configuring RAS device settings Configuring Schedule Manager settings Configuring Web Service settings Configuring Auditor Daemon settings Configuring firewall settings Configuring general settings Configuring security settings Synchronizing NetVault Time Configuring the reporting utility Configuring NetVault WebUI default settings Configuring NetVault to use a specific VSS provider Configuring default settings using Txtconfig
Diagnostic tracing Managing diagnostic data Using the deviceconfig utility NetVault processes Environment variables Network ports used by NetVault Troubleshooting
Common errors Safe Mode in NetVault

Editing report job definitions

You can edit a report job definition to modify the report schedule or configure user‑defined events for the report. NetVault lets you distribute the generated reports by email or print the reports through the notification system.

* 
IMPORTANT: Once the tenant administrator or tenant user modifies the required reports to configure user-defined events, MSP administrator must be informed to set the notification profile for this event for the respective user groups of the tenant.
To edit a report job:
1
In the Navigation pane, click View Reports.
2
On the View Reports page, select the report that you want to edit, and click Edit Report.
3
On the Edit Report Job Definition page, configure the following options.
 
Table 121. Edit report job definition
Option
Description

Schedule

This option is used to run the report immediately.

For scheduled events, make sure that you specify the user-defined event in the Report Completed Event and Report Failure Event field.

Report Completed Event

Specify the event that you want to raise when the job completes successfully.

Report Failure Event

Specify the event that you want to raise when the job fails.

 
* 
NOTE: Report events are only raised if you specify a report schedule or use the Run & Notify method.
4
Click Save, and in the Save Report Job dialog box, click OK.
When you save the job, the configured events are added to the Report Job event class. MSP administrator must set the notification profile for the event for the respective user groups of the tenant, so that the tenant (tenant administrator or tenant user) can receive event notifications when the report is generated. For more information, see Using notification methods to send reports by email reports.

Using notification methods to send reports by email reports

You can configure user-defined events for a report job and receive notifications when a job completes successfully or fails. NetVault adds these events to the Report Job event class. You can use this feature to send reports by email.

Depending on whether you want to distribute the report by email the report, do the following:

•
To send the report to other users, set up the notification profiles for the users. For more information, see Setting up notification profile. By default, the report is generated in PDF file format and delivered as an email attachment.

Customizing table views for reports

After a report is generated, you can modify the table views to include or exclude columns, change the column order, and add column totals and other aggregate values. You can add multiple table views for a component. The reporting system lets you save these settings to the job definition so that the custom format is used every time you run the report.

To customize table views for reports:
1
Access the report that you want to customize. For instructions on generating a report, see Generating reports.
2
In the report window, click the Settings link at the upper-right corner of the table. If the report contains multiple components, click the link associated with the table that you want to modify.
3
In the Table Settings dialog box, the available columns are listed. The columns that have the corresponding Show check box selected are included in the table view. For example, the following Table Settings dialog box is displayed for the report- Data Stored By Client.
Figure 32. Table Settings dialog box
You can make the following modifications:
•
Hide columns: To hide one or more columns, clear the check marks for those columns.
•
Show columns: To show hidden columns, click the corresponding Show check boxes.
•
Display aggregate values: To add fields that display the total, minimum, maximum, and other aggregate values for the columns, select the field type in the Aggregate list. This list is only displayed for columns that contain numeric values.
The available options include the following:
•
Total: Displays the sum of all the values in the column.
•
Average: Displays the average value of all the values in the column.
•
Min: Displays the maximum value of all values in the column.
•
Max: Displays the minimum value of all values in the column.
•
Count: Displays the count of records.
•
None: Removes the aggregate field.
Click Apply to apply the settings to the table view and close the dialog box.
4
To change the column order, drag the header of the column to its new location.
5
To change the column width, drag the separator until the column is the width that you want.
6
To add a table, click the Add another view link at the lower-left corner of the component table.
If the component only supports table views, a new table is automatically added. If different view types are supported, then the Add a view dialog box is displayed. To add a table, select Table in the Type of view list.
The new table includes all columns. To customize the table, see Step 2 and Step 3.
7
To remove a view, click the Remove this view link at the lower-left corner of the component table.
8
To save the custom settings, click the Save report format link at the upper-left corner of the report.
The custom settings are saved to the report job definition and a message is displayed.

Adding charts to reports

You can use the graphical capabilities of the reporting system to view the output in the form of bar charts and pie charts. You can use multiple chart views to compare different sets of data. The reporting system lets you save these settings to the job definition so that the custom format is used every time you run the report.

 
* 
NOTE: Charts are only available to report components that contain numeric values.
To add charts to a report:
1
Access the report that you want to customize. For instructions on generating a report, see Generating reports.
2
In the report window, click the Add another view link at the lower-left corner of the table. If the report contains multiple components, click the link associated with the component for which you want to add a chart.
The Add a view dialog box is displayed if the component supports graphical views.
3
Select the chart type, and configure the applicable options. You can add bar charts and pie charts.
 
Table 122. Adding charts to reports
Chart type
Options

Bar charts

You can use bar charts to provide a visual comparison of data values.

To add a bar chart, do the following:

•
In the Type of view list, select Barchart.
•
In the Category list, select a column to represent the vertical axis. A bar is generated for each record in the category column. The column values are used as labels.
•
In the Value list, select a column to represent the horizontal axis. The data values determine the length of the bars.

Click OK.

Figure 33 displays a bar chart view.

NOTE: The chart displays individual bars for the first 20 records. The remaining records are grouped in the chart as Other.

Pie charts

You can use pie charts to show the relative contribution of different categories to the total.

To add a pie chart, do the following:

•
In the Type of view list, select Piechart.
•
In the Category list, select a column to represent the categories or parts of the pie. The number of records in the category column determines the number of slices in the chart. The column values are used as legends.
•
In the Value list, select the column that contains the data for the pie chart. The data values determine the size of the slices.

Click OK.

Figure 34 displays a pie chart view.

NOTE: The chart displays individual slices for the first 20 records. The remaining records are grouped in the chart as Other.
4
To remove a view, click the Remove this view link at the lower-left corner of the component table.
5
To save the custom settings, click the Save report format link at the upper-left corner of the report.
The custom settings are saved to the report job definition and a message is displayed.
Chart view examples

This section includes some sample charts generated using the reporting system.

Bar chart view

The following figure displays the bar chart view for a sample data set.

Figure 33. Bar chart view

Pie chart view

The following figure displays the pie chart view for a sample data set.

Figure 34. Pie chart view

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