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NetVault 12.2 - Administration Guide

Introduction Getting started Configuring clients Managing catalog search Configuring storage devices Backing up data Managing policies Restoring data Managing NetVault Backup dashboard Managing jobs Monitoring logs Managing storage devices
Monitoring device activity Managing disk-based storage devices in list view Managing disk-based storage devices in tree view Managing the Snapshot Array Manager Managing tape libraries in list view Managing tape libraries in tree view Managing tape drives in list view Managing tape drives in tree view Adding shared devices
Managing storage media Managing user and group accounts Monitoring events and configuring notifications Reporting in NetVault Backup Working with client clusters Configuring default settings for NetVault Backup
About configuring default settings Configuring encryption settings Configuring plug-in options Configuring default settings for post-scripts Configuring default settings for Verify Plug-in Configuring Deployment Manager Settings Configuring Job Manager settings Configuring Logging Daemon settings Configuring Media Manager settings Configuring Network Manager settings Configuring Process Manager settings Configuring RAS device settings Configuring Schedule Manager settings Configuring Web Service settings Configuring Auditor Daemon settings Configuring firewall settings Configuring general settings Configuring security settings Synchronizing NetVault Time Configuring default settings for global notification methods Configuring the reporting utility Configuring NetVault Backup WebUI default settings Configuring NetVault Backup to use a specific VSS provider Configuring default settings using Txtconfig
Diagnostic tracing Managing diagnostic data Using the deviceconfig utility NetVault Backup processes Environment variables Network ports used by NetVault Backup Troubleshooting

Unable to add package store with hostname.

Description

Adding package store with hostname fails with the following error:

Error: Failed to connect to store: 'Error while accessing package store. Check for mount permission”

Symptom

On Linux-based NetVault Backup Server an error message is displayed to check the mount permission.

Solution

Ping the share directory with the hostname, if the share directory does not responds to the ping, you need to check the host configurations and the DNS configuration.

Deployment task fails due to network configuration issues.

Deployment task fails due to network configuration issues.
Description

Deployment task fails on the remote target machine due to network configuration issues.

Symptom

Task logs displays an error message:

Not able to find any valid IP address for NetVault server. Make sure valid n/w configurations are in place.

Solution

Check the network configuration and then run the command hostname -i on the target machine.Check if all the valid IP address are listed and not the Loopback address.

Domain user is unable to login NetVault Backup Server if the workstation attribute is set.

Domain user is unable to login NetVault Backup Server if the workstation attribute is set.
Description

Domain user is unable to login NetVault Backup Server with correct credentials.

Symptom-

Following log messages are displayed on Linux and Windows based NetVault Backup Server, respectively:

•
Authentication error: Failed to add or update domain user record in NetVault database as cannot fetch its information from domain controller.
•
Authentication error: The username or password entered for domain user is incorrect. Check Domain Controller for more details
Solution

On domain controller, check the workstation attribute of the domain user.

Domain user is unable to login NetVault Backup Server on Debian 9.

Domain user is unable to login NetVault Backup Server on Debian 9.
Description

Domain user is unable to login NetVault Backup Server on Debian 9.

Symptom

NetVault Backup Server displays following error in the nvavp-*.log log file:

Domain user validation failed due to access restrictions

Solution

Even after successful authentication, authorization is denied due to Group Policy Object Settings.

Set below parameters to resolve this issue in /etc/sssd/sssd.conf configuration file:

access_provider = ad

auth_provider = ad

ad_gpo_access_control = permissive.

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