KACE Systems Management Appliance 13.1 Common Documents

Table 1. Resolved Service Desk issues
Resolved issue	Issue ID
Emailing tickets did not work as expected if there was an invalid user in the ticket.	K1-33826
Trying to add a comment or change the value of a ticket field could result in an incorrect error message, despite success.	K1-33803
It was not possible to create ticket from email if there were curly brackets in the email subject .	K1-33776
Service Desk announcement with an email link could be truncated.	K1-33713

NOTE: The Ticket Detail page allows the browser to auto-complete the Title field when creating new tickets, if KB article suggestions are disabled. However, if a password manager is linked to the browser, the browser's auto-complete option is typically disabled.

Resolved API issues

The following is a list of API issues resolved in this release.

Table 2. Resolved API issues
Resolved issue	Issue ID
Incorrect Graph API URL was used when using any other service other than Global Community Cloud (GCC).	K1-33833

Resolved Reporting issues

The following is a list of reporting issues resolved in this release.

Table 3. Resolved Reporting issues
Resolved issue	Issue ID
Report logo was not showing properly in generated PDF reports.	K1-33734
Creating a report that includes the Number of Records Analyzed could produce an error when running the report.	K1-33707

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KACE Systems Management Appliance 13.1 Common Documents - Release Notes

Resolved issues

Resolved issues

Resolved Service Desk issues

Resolved Service Desk issues

Resolved API issues

Resolved API issues

Resolved Reporting issues

Resolved Reporting issues