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Essentials for Office 365 2.14 - User Guide

Product Activation Tool Overview
General Tool Configuration Profile Manager Proxy Mode Azure Turbo and CSOM Creating User Mapping Creating User and Template Reports Support and Troubleshooting Modes of Migration
Home Tab Migration Analysis Tab Migrator Tab
Interface Connect to Resources Copy Sites Live Compare Hyper Mode Classic Mode Copy Alerts Orphaned Users Copy In-Place Tagging of SharePoint Items Incremental/Delta Copy Forms Migration Workflow Migration Save Site to XML
File Manager Tab Drives Tab
Interface Overview Migration Job Structure Connecting to Resources Copy Google Drive Copy File Share Copy My Sites to OneDrive for Business Copy Tenant Copy Box Copy Dropbox Nintex Deployment
Post Migration Compare Security Manager Tab Term Store Manager Tab Administrator Tab Backup Tab
Interface Overview Backup Job Structure Advanced Search Retention Policies Storage for Backup Import/Export Backup Archives Connecting to SharePoint and OneDrive for Business Connecting to Cloud Storage Hyper vs Classic Backup Setup Hyper SharePoint Online Backup Hyper OneDrive Backup Hyper Office 365 Groups Backup Smart Backup Classic SharePoint Online Backup Classic OneDrive Backup Classic Office365 Groups Backup Classic Mailbox Backup Change Properties for Backup Admin Management Scheduling Backup Jobs Backup Project Conversion
Help Tab View Tab Scripts Troubleshooting Appendix About

Collateral to Send to Support

Good collateral is essential in pinpointing issues and providing resolutions or workarounds.  Here are some example of information provided to us by customers:

Screenshots - it is almost always easier to diagnose issues and collect information using pictures. Please try to send several screenshots with relevant data along with other logs.

System Log Files and Post migration XML Logs -

Post migration XML Logs - are generated with most operations and are displayed in the Log Viewer. All (or specific) items in the log can be selected and saved on your computer for later use.

System logs are generated behind the scenes and contain internal information that is intended for our engineering team. Besides standard system logging, there is also Debug Mode logging which collects significantly more information.  To save all these logs at one time got to the Help tab within Essentials, select Log Manager, and then select Save logs.
support 8

 

info

NOTE: When sending logs to us, these logs may contain sensitive information like URLs, file names, user accounts and connection passwords (encrypted by default).  If necessary, review all logs before sending them with your support ticket.

Debug Mode

Selecting Debug Mode from the help tab will set Essentials to work in debug mode. This mode will set the product to perform extended logging, collecting more details of processes within the application logs in an effort to detect potential issues.
support 7
 

info

NOTE:

·Do not enable Debug Mode without consulting with the Support team.

·Do not run lengthy operations like copying sites under Debug Mode. This will collect a large amount of information that will not be useful. Instead try to narrow down the scope to a few items and perform the operation for these under Debug Mode.

·Remember to disable Debug Mode after the necessary information has been collected

 

Log Manager

Selecting Log Manager from the help tab provides a drop down list of functions you can perform with regards to logs.
help tab 8

·Save Logs - selecting this option will allow you to save your logs to a specified location on your machine, allowing you to access them at a later date, in the state that they are currently in.

·Save Environment - selecting this option will allow you to save your environment to a specified location on your machine, allowing you to access it at a later date, in the same state as it currently is in.

·Clean Environment - selecting this option will clean out your current logs in your Essentials environment.

·Show Workspace - selecting this option will open the file manager, displaying where all the components of your connections have been saved on your machine.

Modes of Migration

Quest® Essentials for Office 365 offers a complete solution for Office 365 pre-migration analysis, migration, and management.

 

Key Features include:

·mass and small scope migrations:

obetween Office 365 locations

oto Office 365 locations from non-SharePoint locations

·backups for O365 locations

·pre-migration analyses and validations

·lifecycle management for Office 365.

Pre-migration analysis support

Essentials for Office 365 enables you to perform pre-migration analyses for the following platforms:

·SharePoint Online

·SharePoint 2019

·SharePoint 2016

·SharePoint 2013

·OneDrive for Business

·Google Drive

·Box

·Dropbox

·File Shares

Migration support

The following matrix identifies the source/target combinations that Quest Essentials supports.

caution

Quest Essentials is optimized for migrations involving Office 365. While it is possible to migrate to/from SharePoint on premises (2013 and later), Quest recommends that you use Content Matrix, a tool that specializes in SharePoint on premises migrations, including migrations from SharePoint on premises to SharePoint Online.

 

Source

Target

SharePoint Online

Office 365 Groups

Microsoft Teams

OneDrive for Business

SharePoint Online

GreenCheckbox

 

 

 

Office 365 Groups

 

GreenCheckbox

 

 

OneDrive for Business

 

 

 

GreenCheckbox

Google Drive

GreenCheckbox

GreenCheckbox

GreenCheckbox

GreenCheckbox

Box

GreenCheckbox

GreenCheckbox

GreenCheckbox

GreenCheckbox

Dropbox

 

GreenCheckbox

GreenCheckbox

GreenCheckbox

File Share

GreenCheckbox

GreenCheckbox

GreenCheckbox

GreenCheckbox

For Additional O365 Tenant to Tenant Migrations:

Quest offers On Demand Migration, a SaaS tool that offers Office 365 tenant-to-tenant  migration for  mailboxes, One Drive for Business, SharePoint Online, Microsoft Teams, and more.

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