Restoring the appliance destroys the data currently configured in the appliance. Quest KACE recommends that you off-load any backup files or data that you want to keep before you restore the appliance. In addition, restoring the appliance requires that the appliance be taken offline. The Administrator Console and the User Console are unavailable during the restore process.
Appliance backups are enabled and you have a matching pair of Differential and Base backup files available. See Disable or enable appliance backups.
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If the Organization component is not enabled on the appliance, log in to the appliance Administrator Console, https://appliance_hostname/admin, then select Settings > Control Panel. |
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If the Organization component is enabled on the appliance, log in to the appliance System Administration Console, https://appliance_hostname/system, or select System in the drop-down list in the top-right corner of the page, then select Settings > Control Panel. |
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On the Control Panel, in the Backup Settings and Restore section, click the Restore appliance to prior backup to go to the Restore Backup page. |
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If you have copied your backup files to an off-appliance location, you can upload those files to the appliance manually using the Administrator Console, FTP, or Client Drop location process. FTP and Client Drop location uploads are useful if your backup files are more than 1 GB and uploading them through the Administrator Console causes the browser to time out.
You have copied backup files to an off-appliance location.
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If the Organization component is not enabled on the appliance, log in to the Administrator Console, http://appliance_hostname/admin, then click Settings. |
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If the Organization component is enabled on the appliance, log in to the System Administration Console, http://appliance_hostname/system, or select System in the drop-down list in the top-right corner of the page, then click Settings. |
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On the Control Panel, in the Backup Settings and Restore section, click any of the links to go to the Restore Backup page |
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In the Uploads tab, under the Differential heading, click Choose File, to locate the Differential file you want to upload. |
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In the Uploads tab, under the Base heading, click Choose File, to locate the matching Base file you want to upload. |
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Using any FTP client, access ftp k1000. |
Username: kbftp
Password: getbxf
NOTE: To change the FTP password, see Configure security settings for the appliance. You cannot change the FTP username. |
Restore the appliance using the uploaded backup files. See Restore the appliance from backups.
You can restore the appliance from backup files as needed.
If you are restoring files from an off-appliance location, you have uploaded a matching pair of Differential and Base backup files to the appliance. See Upload backup files to the appliance.
1. |
◦ |
If the Organization component is not enabled on the appliance, log in to the appliance Administrator Console, https://appliance_hostname/admin, then select Settings > Control Panel. |
◦ |
If the Organization component is enabled on the appliance, log in to the appliance System Administration Console, https://appliance_hostname/system, or select System in the drop-down list in the top-right corner of the page, then select Settings > Control Panel. |
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On the Control Panel, in the Backup Settings and Restore section, click any of the links to go to the Restore Backup page |
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If you want to disregard the network configuration from the backup files, and specify a new configuration under Restore Options, select Override Network Configuration, and specify the applicable options. |
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If the IP settings are not set upon reboot, try rebooting one or two times, to properly set the IP settings. If not they are not set using that method, try using the Console login netdiag/netdiag utility, and update the IP address there.
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