SRV record is not registered in DNS
Indicates that a record from the netlogon.dns file is not registered in DNS.
Data collector
• Category: General
• Name: Compare SRV DNS records with netlogon.dns file
• Supported on: Windows Server 2016, Windows Server 2019, and Windows Server 2022
• Required permissions: When monitored locally and remotely, only domain user privilege is required. When monitored remotely, the target server must have WMI remote access enabled and the user must be a member of the Distributed COM Users group.Description
The Directory Analyzer agent checks each domain controller for service records. If a service record is missing, check the details for the alert. See Viewing alerts and alert history.
Resolution
Related article
SYSVOL not shared
Data collector
• Category: Validations
• Name: Is the domain controller folder SysVol shared
• Supported on: Windows Server 2016, Windows Server 2019, and Windows Server 2022
• Required permissions: When monitored locally and remotely, only domain user privilege is required. When monitored remotely, the target server must have WMI remote access enabled and the user must be a member of the Distributed COM Users group.Description
The alert checks the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\lanmanserver\Shares\ SYSVOL registry key. If the key is not present, the SYSVOL folder is not shared and cannot be replicated and this alert is triggered. The alert is removed when the SYSVOL folder status is set to be shared.
Resolution
To set the SYSVOL path
1
2 Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Netlogon\Parameters.
3
4
To share folders with other users on your network
1 Open My Documents in Windows® Explorer.
2
4 Click Share this folder in File and Folder Tasks.
5 In the Properties dialog box select Share this folder to share the folder with other users on your network.
W32Time service is not running
Indicates the Windows® Time (W32Time) service is not currently running on the domain controller.
Data collector
• Category: Windows Services
• Name: Windows Time service
• Supported on: Windows Server 2016, Windows Server 2019, and Windows Server 2022
• Required permissions: When monitored locally, only domain user privilege is required. When monitored remotely, domain administrator privilege is required.Description
The Directory Analyzer agent periodically checks to ensure that the W32Time service is running.
Resolution
Use the Services MCC snap-in or another SCP application to restart the W32Time service.
Workstation Service is not running
Indicates the Workstation Service is currently not running on the domain controller.
Data collector
• Category: Windows Services
• Name: Workstation Service
• Supported on: Windows Server 2016, Windows Server 2019, and Windows Server 2022
• Required permissions: When monitored locally or remotely, domain administrator privilege is required.Description
The Directory Analyzer agent periodically checks to ensure the Workstation Service is running.
Resolution
Use the Services MCC snap-in or another SCP application to restart the Workstation Service.
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