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Archive Manager 5.9.6 - Installation and Configuration Guide for GroupWise

Deployment considerations for GroupWise System requirements Hardware recommendations Pre-installation preparations Installing and configuring Archive Manager Upgrading/Uninstalling Archive Manager Post-installation tasks Appendix A: Attachment store types Appendix B: Process overview checklist

Dedicated IIS Server

Dedicated IIS Server
•
Dedicated IIS Server*: The IIS Server can host multiple instances of the Archive Manager website. The website also supports Network Load Balancing (NLB) with IP-based affinity. Multiple web servers can be configured to host multiple Archive Manager website instances.
•
CPU (Total Cores)**: Total cores required will vary based on message policies. If stubbing is used, consider your environment moderate access or heavy access and plan accordingly.
•
OS Disk***: The OS disk will store attachments temporarily while users are downloading them. Disk speeds are typically not a bottleneck.

Sizing the Microsoft SQL database and Archive Manager attachment store

Archive Manager’s storage recommendations must be considered when planning storage, whether the data is to be stored on the same hardware as the software or stored on a separate high-speed disk. Specifically, there needs be either capacity for growth of archive data when Archive Manager is installed or the ability to increase capacity as the archive grows, or both.

* 
NOTE: Archive Manager can easily be backed up and restored to different hardware to increase performance or capacity.

The Archive Manager database must always be stored on high performance disks, such as a local SCSI RAID 5 disk (with as many physical spindles as possible), or a fast high-speed attached disk.

The Archive Manager attachment store may be stored on a slower attached disk to reduce cost, as archived attachment retrieval is not as speed-sensitive as a database.

* 
IMPORTANT: For best performance, it is recommended that the full-text index files not reside on the same physical disk as other Archive Manager data repositories—neither the SQL database nor an attachment store.
 
Table 2. Attachment store requirements
Number of users
Number of messages (millions)
SQL Server database (GB)
Full Text Index
Attachment store (GB)

100

1

4

1.6

40

1,000

10

40

16

400

5,000

50

200

80

2,000

10,000

100

400

160

4,000

 

Pre-installation preparations

•
Configuring the Archive Manager Services server
•
Configuring the Archive Manager SQL database server
Before you installing Archive Manager, complete the following pre-installation steps:
•
Update the server to the latest supported service pack levels for use with Archive Manager.
•
Set up and configure the Archive Manager database server.
•
Create the accounts required for Archive Manager and grant permissions.
•
Configure the Novell GroupWise server.
* 
NOTE: You can install Archive Manager Services and the Archive Manager SQL database on the same computer.

Configuring the Archive Manager Services server

* 
TIP: See the System requirements chapter for required versions of the components cited in this section.
To configure the Archive Manager Services server:
1
Configure your antivirus software:
•
Disable real-time scanning.
•
Prevent your antivirus software from scanning the Data Load directory and the Microsoft SQL Server database files.
•
Remove Antivirus scanning from the %temp% directory.
2
Configure your firewall:
•
If you are installing Archive Manager from a remote computer, open port 8686 for the Installation Wizard. The port should be opened during the installation session only.
•
If you are planning to install web services and the Full-Text search service on separate computers, open port 8687 for the Archive Manager search service.
•
Note that this is not the common configuration, but it is available if needed. If an application-level firewall is installed, the Archive Manager Full-Text Search Service must be allowed to listen on port 8687.
3
Install required IFilters.
Install third-party IFilters to enable searching attachment file formats. Searching and indexing of all attachment file types is enabled by the installation of particular IFilters for particular file types. See the System requirements above for more information about obtaining the IFilters you need.
4
Install Novell client.
5
Install GroupWise client.
* 
NOTE: Do not install Tip of the Day.
6
Verify the default mail profile.
1
Open the Mail Control panel.
2
Click the Show Profiles... button.
3
Select the Always use this profile radio button.
4
Select the Novell Default Settings profile name from the drop-down list.
5
Click OK.
7
Remove Exchange Services from the GroupWise profile.
Open the Novell Default Settings profile in the Mail control panel and make sure that there are no Exchange related services in your MAPI profile. If you see any of the following services listed in your profile, delete them from the profile before starting the GroupWise Directory Connector:
•
Microsoft Exchange Server
•
Outlook Address Book
•
Personal Address Book
8
Create DNS entry.
Create a DNS entry for "ArchiveManager" that points to the Archive Manager web server. If necessary, refer to Microsoft’s KnowledgeBase article #814591 (link current as of this document release) for more information.
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