The QoreStor GUI provides various information and tools that can help you better understand the current state of your system and that provide basic, support, maintenance, and troubleshooting functionality.
Introducing QoreStor
Understanding the QoreStor documentation
Other information you may need
Source code availability
QoreStor data storage concepts
Accessing QoreStor
Data deduplication and compression
Encryption at rest
Streams and connections
Recycle Bin
Quotas
Secure connect
Replication
Performance Tier
Cloud Tier replication
Archive tier
Object interface (S3-compatible)
Object Direct Storage
Cloud Reader mode
Continuous data protection
Disaster Recovery from the cloud
Supported file system protocols
CIFS
NFS
Rapid NFS and Rapid CIFS benefits
Rapid NFS and Rapid CIFS
RDA with Quest's NetVault and vRanger
RDA with OST for QoreStor
NDMP
iSCSI
QoreStor processes
Networking requirements
Configurations required when using proxy servers
Logging onto the system GUI for the first time
Using the QoreStor UI
Using the QoreStor command line interface
Using the QoreStor REST API
Understanding RDA immutabilty
Configuring QoreStor settings
Licensing QoreStor
Configuring SAML
Configuring an SSL Certificate for your QoreStor System
Configuring Active Directory settings
Understanding system operation scheduling
Configuring Secure Connect
Managing containers
Enabling Secure Connect for OST and RDA plug-ins prior to 4.1.0.265
Managing Secure Connect with OST or RDA plug-in 4.1.0.265 or later
Adding certificates for Secure Connect
Enabling MultiConnect
Configuring and using Rapid NFS and Rapid CIFS
Rapid NFS and Rapid CIFS benefits
Best practices: Rapid NFS
Best practices: Rapid CIFS
Installing the Rapid NFS plug-in
Installing the Rapid CIFS plug-in
Uninstalling the Rapid NFS plug-in
Uninstalling the Rapid CIFS plug-in
Configuring and using VTL
Understanding VTL
Terminology
Supported virtual tape library access protocols
VTL and DR Series specifications
Guidelines for configuring VTL
Configuring and Using Encryption at Rest
Understanding Encryption at Rest
Encryption at Rest Terminology
Encryption at rest and QoreStor considerations
Understanding the encryption process
Configuring and using the Recycle Bin
Understanding Recycle Bin
Terminology
Guidelines for configuring Recycle Bin
Configuring Recycle Bin
Purging Recycle Bin files
Restoring files from Recycle Bin
Managing containers with Recycle Bin enabled
Viewing Recycle Bin statistics
Configuring Cloud Reader
Configuring RDA immutability
Creating a container
Managing local storage
Creating an OST or RDS connection type container
Adding an NFS or CIFS connection type container
Creating an Object Container
Creating a VTL type container
Viewing containers
Adding a cloud tiering policy
Adding an Archive Tiering policy
Deleting a container
Viewing storage group information
Adding a storage group
Modifying a storage group
Deleting a storage group
Configuring a Performance Tier
Configuring Object Container
Managing cloud storage
Creating an Object Container
Creating a bucket
Editing bucket settings
Changing bucket retention
Managing Object container users
Configuring additional storage
Understanding cloud and archive storage
Adding a Cloud storage group
Managing replications
Adding a Cloud Tier through the GUI
Configuring a Cloud Archive Tier
Adding a Microsoft Azure cloud tier
Adding an Amazon S3 cloud tier
Adding a Wasabi S3 cloud tier
Adding an IBM S3 cloud tier
Adding a Google S3 cloud tier
Adding an S3 Compatible cloud tier
Adding a Backblaze S3 cloud tier
Adding a cloud tier through the command line
Creating a cloud tiering schedule
Editing a cloud tiering schedule
Deleting a cloud tier
Configuring required permissions to restore from Archive Tier
Adding an archive tier
Editing an archive tier restore mode using the command line interface
Deleting an archive tier
Creating an archive tiering schedule
Editing an archive tiering schedule
Restoring from an archive tier
Performing a disaster recovery from the cloud
Guidelines and prerequisites for replication
Adding replication relationships
Configuring replication schedules
Viewing replication information
Modifying replication relationships
Deleting replication relationships
Starting and stopping replication
Managing users
Monitoring the QoreStor system
Using the Dashboard page
Viewing QoreStor statistics by using the CLI
Monitoring system alerts
Monitoring clients
Monitoring system events
Managing QoreStor remotely
Getting started with QorePortal
Registering QoreStor with the portal
Enabling Remote Management
Viewing and using QorePortal
Support, maintenance, and troubleshooting
Using the QoreStor support options
Troubleshooting error conditions
Excluding QoreStor directories from antivirus scans
Security recommendations guide
About us
Support, maintenance, and troubleshooting
Support, maintenance, and troubleshooting
Using the QoreStor support options
In the QoreStor GUI, the Diagnostics page provides the ability to generate and view diagnostics bundles used by Quest Support to troubleshoot QoreStor problems.
Viewing system diagnostic log files
Support, maintenance, and troubleshooting > Using the QoreStor support options > Viewing system diagnostic log files
A QoreStor system diagnostics log file is a bundle that contains a variety of file types that record the latest system settings and saves them in a compressed .lzip file format.
In the QoreStor system GUI, the Diagnostics page allows you to generate diagnostic logs that capture the state of your system. You can also download these log files or delete them as needed.To view the system diagnostics page, follow these steps.
- In the navigation menu, click Diagnostics.
- You can view the following columns of information on the Diagnostics page for the diagnostics logs that have been generated.
- File name—in this format, <hostname>_<date>_<time>.lzip, as in this example:acme-sys-19_2012-10-12_13-51-40.lzip
NOTE: Diagnostic log file names are limited to 128 characters.
- Size—in Megabytes.
- Path—The location to which the diagnostics bundle is saved.
- Download—Use this icon to download the diagnostics bundle.
- File name—in this format, <hostname>_<date>_<time>.lzip, as in this example:acme-sys-19_2012-10-12_13-51-40.lzip
Understanding diagnostics collection
Support, maintenance, and troubleshooting > Using the QoreStor support options > Viewing system diagnostic log files > Understanding diagnostics collection
The Diagnostics function in the QoreStor system lets you collect and manage your system’s diagnostic log file bundles. The Diagnostics function works by collecting all the system-related information that could help when diagnosing a problem or error condition in the system. Each diagnostic log file bundle provides:
- A current snapshot of system operations
- System-related information that assists in understanding system operations
- A record of system operations in case Technical Support needs to provide technical assistance
Diagnostics bundles are generated when a QoreStor CLI or GUI request is made by the administrator (and the default reason that is listed is admin-generated).
When the diagnostics log directory exceeds the maximum storage capacity, any log older than one hour is automatically deleted. QoreStor GUI lets you download and save diagnostics log files to other systems on your network. QoreStor also maintains a separate archive logs directory that collects other system-related information, and these archive logs are also automatically deleted when they exceed a maximum capacity. When you generate a diagnostics log file bundle, it contains all of the QoreStor information that you need when contacting Technical Support for technical assistance. . When a diagnostics log file bundle is generated, this process also collects all the previous auto-generated diagnostics and deletes them from the system.
The QoreStor GUI provides options to display existing diagnostics logs, generate new diagnostics logs, download and save copies of existing diagnostics logs, or delete existing diagnostics logs. TheQoreStor CLI also provides the means for managing, generating, or downloading the diagnostics log files. For more information, see the QoreStor Command Line Reference Guide.